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World-Class leader of Quality Assurance/Software Testing from building teams/organization, implementing process improvements, tracking KPI’s to help with forecasting/estimation/crisis avoidance. Experience managing both QA and development organizations across various business functions that have helped me build a comprehensive toolbox of experience. Comfortable within an Agile environment as well as Waterfall/SDLC. Goal oriented, process driven, self-sufficient professional who needs little supervision and excels at high pressure and time sensitive projects. 

GoPro	       Carlsbad, CA
Manager, Software Quality Assurance  		        11/2015 – Present  
•	Manage 15+ QA Members across 3 Project Teams within an Agile Environment
•	Developed key KPI’s to better inform management of project/release status
•	Resource Planning and Project Estimations
•	Equipment/Budget Planning and Forecasting
•	Offshore Staffing models/planning/implementation
•	Test Complex FW/SW integration between hardware and software platforms
•	Key contributor building comprehensive automation framework
•	Guided Automation Architects on direction, tools, and implementation
•	Developed Quality Assurance Knowledge Base 
•	Implemented and Deployed New Hire on boarding Process thru expansive Wiki repository
•	Key Stakeholder within Agile Development Process/Delivery
•	Helped define Acceptance, Regression and Release Criteria
•	Redefined/Re-organized Defect Triage Process
•	Promote CPI’s (continuous process improvements) for all QA Engineers
•	Created an environment of growth by ca

Software Quality Assurance Manager

•	Manage 85+ QA Associates totaling 12 teams within 6 Organizations spanning across 5 countries
•	Management Staff of 7 Managers/Leads
•	Redefined, Restructured and Standardized all QA practices across Tangoe products 
•	QA Teams managed thru both Agile and Waterfall software development methodologies (Thoughtworks)
•	Define and supply direction for Manual, Automation and Performance testing
•	Direct involvement with Functional Testers both onsite and offshore
•	Resource plan for Agile and Waterfall throughout US, Lebanon, Argentina and India
•	Research/Implement automation strategies for web based applications, as well as mobile device solutions to
increase overall efficiency and time to deliver
•	Implement process improvement strategies to current structures of QA within each software
development discipline (Agile/Waterfall)
•	Improve testing strategies thru creative innovation
•	Implement quality assurance scalability for current and future products


Director of Software Quality Assurance

QA Manager, Software Quality Assurance 		        4/2008 – 7/2011 
•	Manage fourteen functional onsite team members testing web based applications  
•	Manage twenty offshore test automation team members – Mumbai India  
•	Resource Plan within Agile development model (Rally)
•	Perform project estimation with pre-budget analysis
•	Implement automation strategies for web based applications 					
•	Develop continuous process improvements for the entire technology organization
•	Integrate new tools to increase efficiency and overall test coverage
•	Resource planning for eighteen month project outlook
•	Represent the Quality Assurance team on cross functional project team 


Manager of Software Quality Assurance

QA Lead, Technician IV	                                                                                                                            2/2002 - 4/2008
•	Project Lead/Agile (SCRUM) for Bose iPod Centric Products 
•	Project Lead /Agile (SCRUM) for Product Integration, Home Wide Audio Solutions
•	Wrote technical documents outlining processes, procedures, test plans, summaries and validation reports
•	Updated and tested unit software and firmware across multiple products
•	Supervised test team for Home Wide Audio Solution Testing and iPod Centric Products, managed and created test cases 
•	Organized and ran test cycles and procedures
•	Assigned to critical and priority software defects


QA Lead

Find out detailed information about Chuck Davis,  in Carlsbad, CA

Chuck Davis: in Carlsbad, CA

Chuck Davis

Northeastern University