LOWA Boots, LLC performs the US sales, marketing & distribution for LOWA SportschuheGMbh based in Jetzendorf, Germany. We import outdoor boots & shoes from Germany and ship wholesale to several hundred customers throughout the US ranging from small outdoor & shoe shops to multi store chain shops and large national accounts.

Below is a general job description for the Accounts Receivable & Customer Operations Position:
• Post customer payments by recording cash, checks, ACH transfers and credit card transactions.
• Maintain records of customer invoices, debits and credits.
• Verify validity of account discrepancies by obtaining and investigating information from sales, customer service and customers.
• Resolve invalid or unauthorized deductions & chargebacks by following procedures
• Resolve collections by examining customer payment plans, payment history, credit line coordinating contact with outside credit manager
• Regularly contact customers by telephone or email to collect past due funds.
• Set up & maintain dealer records & routing instructions on software system
• Maintain website dealer listings
• Annual year-end file maintenance
• Maintain dealer applications & related credit information
• Maintain dealer payment files
• Protect organization’s value by keeping information confidential.
• Update job knowledge by participating in educational opportunities.
• Answer phones when customer service reps aren’t available.
• Special projects
• Attention to detail, follow up & a high degree of organization mandatory.