WHO WE ARE

Idealists, doers, experts and seekers.

In 2007 Nau was founded on the idea that style, performance and sustainability could be friends, and we’ve never looked back. We relentlessly examine and experiment in order to design modern clothing that performs and has the least impact possible on the environment.

Inside these walls you’ll find a small, dedicated group of idealists, doers, experts and seekers from the outdoor, apparel and design industries, who share a common purpose—championing a way of doing business that can redefine what business means. We know that focusing on design and its far reaching impact can result in breakthroughs far more often than it results in compromise. We see every day as a new opportunity to innovate, step up and go big (while staying small-ish). And we always start with sustainability to create what’s next.

Assistant Store Manager, Full Time– NYC

The Assistant Manager will support the store's day-to-day operations, drive sales and help to develop the Nau brand in the local Portland market and beyond.

Responsibilities:

• Energetic and passionate sales approach with a lead by example attitude.
• Ability to coach in the moment and recognize / reward positive service or correct / improve service standards
• Focus on daily / weekly / monthly sales goals with the ability to motivate and coach staff to positive results
• Perform all opening and closing procedures
• Acting supervisor on the sales floor during business hours driving service and sales results
• Strong communication skills
• Operational organization
• Assist in all Human Resource procedures including individual monthly metrics, quarterly and yearly performance reviews.
• Assist in the total staffing process including interviewing, hiring, on-boarding and developing of staff
• Address and document poor performance and policy violations.
• Compliance to all policies and procedures at all times.
• Active participation in the overall look and feel of the store environment; ensuring the highest level of visual merchandising at all times. Including late night /early morning floor set execution
• Ability to delegate and prioritize assignments to staff members during down time
• Accountable for loss prevention compliance; both internal and external this includes; customer service deterrence, shipping and receiving accuracy, cash controls, internal bag checks and all other LP policies implemented by management.
• Active involvement in the training and development of store staff including product knowledge, fabrication benefits, sustainability, style and function.
• Support the store manager in effective scheduling and P&L maintenance
• Ability to make independent decisions while working in a collaborative environment
• Ability to operate with little direction, ability to recognize a need and put actions against achieving it.
• Other duties will be assigned as needed

Qualifications:
• Three years of management experience in a retail setting
• College degree preferred
• Passion for the outdoors, style and sustainability
• Previous mono-brand retail experience
• Customer service skills with the ability to form lasting customer relationships
• Merchandising/visual skills
• Friendly and outgoing
• Energetic and dependable; motivated and results driven
• Communication skills both written, verbal and presentation
• Passionate about fashion, function and sustainability