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NEW YORK, 75, FR (On-site)

Full-time | Merchandising

About the job

We are currently seeking a Key Holder who will report to the Store Director.


The Key Holder is to aid management in ensuring opening and closing procedures are performed correctly according to company’s policies. Provide customers with top quality service by meeting their needs and expectations.

Achieve sales goals
Opening and closing of the store
Ensure stockroom is organized and is set up properly so staff can easily access merchandise
Assist management in overseeing day-to-day operations of store
Work towards balanced strengths in sales, operations, merchandising and personnel management
Maintain great interpersonal skills to ensure clear, effective communication with all Departments, stores, colleagues, and staff
Ensure that Customer complaints and feedback are handled appropriately and in a timely manner
Support, follow, implement and enforce store operations manual at all times and provide feedback on any updates/changes that might become necessary
Enforce all sustainability policies that are implemented by the company both locally and globally
Ensure store shrinkage by partnering with the Stock Associate / Operations Manager / Sales Team through sound operational execution
Cash Registers & Safe: Ensure that the registers and safe are functioning properly and enforce back of house standards for cash/change accuracy along with timely bank deposits
Assist with implementation of visual display and merchandising as directed by the SM/Direct Report according to company’s standards
Ensure that all company information related to visual standards, received from Store. Manager and Corporate is communicated to the team as needed
Oversee daily cleaning and physical up-keep of the inside and outside the store
Fixtures, shelving, carpeting, lighting, and supplies: Maintain highest standards in the functioning, presentation and maintenance of store property
Ensure proper levels of supplies are on hand at all times
3+ years of experience in a similar role, preferably within other retail or fashion companies
Ability to manage multiple tasks in a fast-paced and dynamic environment through excellent communication skills (both verbal and written)
Proven ability to drive results in a selling role, exceeding individual and store goals
Commercial awareness and strong business acumen through a genuine passion for the fashion industry
Strategic vision in order to develop the business and high level of personal performance
For individuals assigned and/or hired to work in New York, BALENCIAGA includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.  
A reasonable estimate of the current base salary range is $22.00 USD to $25.50 USD.
This is an exciting opportunity to join Balenciaga’s Madison Avenue team as a Key Holder who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow. Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, protected veteran status, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for and it is part of our interview process to discuss with you how to excel in our company.
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1501 Lincoln Blvd.#1014 Venice, CA. 90291