BOTTEGA VENETA Middle East Operations Manager
Kering
DUBAI, 75, 75007
Closed - No longer accepting applications
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Bottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.
We are currently seeking an Operations Manager as part of our dynamic team in Dubai, managing the Middle East.
How you will contribute:
Work in close collaboration with various departments at Brand and Group level, most importantly with stores, dedicating time to being present within the store environment, and collaborating with retail teams on important projects that pertain systems, new tools, retail excellence, guidelines, policies, reporting and other miscellaneous activities.
Be the single Point Of Contact for Xstore Service Request management.
Be the Kering Bottega Veneta related projects point of contact that involve retail department: Create monthly, quarterly reports and monitor performance
Be the key stakeholder for all omnichannel services at retail side
Be the point of contact together with the BI team for incident management in stores
Policies and guidelines: point of contact for guidelines and policies platformMaking sure that all policies and guidelines are up to date
Responsible for FOH and BOH excellence in store, i.e. in store merchandise management guidelines
Store Openings: coordinate with Inventory Control in the opening activities (providing ad hoc solutions and facilitating the opening processes because in constant contact with Kering FO team for prompt issues resolution)
Provides store support for FO and BO activities in case of need (XS procedures, BO management, LUCE SM etc.)
Support the set-up of new E-retailers partnership from integration point of view
Retail tools management, planning and distribution i.e. crockeries, cash desk tools, covid tools, maintenance…
Internal audit coordination
Creates ad-hoc stores surveys & checklists to monitor performance or collect info
Who you are:
Bachelor’s Degree
10 years’ experience in fashion retail and In-store experience
Previous experience with “retail point-of-sale” software
Proficient in Microsoft office
Strong communication skills and solution focused approach
Ability to manage projects
Fluent in English, any other language is a plus
Availability to frequent business trips
| #LI-DNI
We are currently seeking an Operations Manager as part of our dynamic team in Dubai, managing the Middle East.
How you will contribute:
Work in close collaboration with various departments at Brand and Group level, most importantly with stores, dedicating time to being present within the store environment, and collaborating with retail teams on important projects that pertain systems, new tools, retail excellence, guidelines, policies, reporting and other miscellaneous activities.
Be the single Point Of Contact for Xstore Service Request management.
Be the Kering Bottega Veneta related projects point of contact that involve retail department: Create monthly, quarterly reports and monitor performance
Be the key stakeholder for all omnichannel services at retail side
Be the point of contact together with the BI team for incident management in stores
Policies and guidelines: point of contact for guidelines and policies platformMaking sure that all policies and guidelines are up to date
Responsible for FOH and BOH excellence in store, i.e. in store merchandise management guidelines
Store Openings: coordinate with Inventory Control in the opening activities (providing ad hoc solutions and facilitating the opening processes because in constant contact with Kering FO team for prompt issues resolution)
Provides store support for FO and BO activities in case of need (XS procedures, BO management, LUCE SM etc.)
Support the set-up of new E-retailers partnership from integration point of view
Retail tools management, planning and distribution i.e. crockeries, cash desk tools, covid tools, maintenance…
Internal audit coordination
Creates ad-hoc stores surveys & checklists to monitor performance or collect info
Who you are:
Bachelor’s Degree
10 years’ experience in fashion retail and In-store experience
Previous experience with “retail point-of-sale” software
Proficient in Microsoft office
Strong communication skills and solution focused approach
Ability to manage projects
Fluent in English, any other language is a plus
Availability to frequent business trips
| #LI-DNI