Under Armour has one mission: to make you better. We have a commitment to innovation that lies at the heart of everything we do, not just for our athletes but also for our teammates. As a global organization, our teams around the world push boundaries and think beyond what is expected. Together our teammates are unified by our values and are grounded in our vision to inspire you with performance solutions you never knew you needed but can’t imagine living without.Position SummaryThe Wave Planner Works with the PC Managers and CSR group to prioritize customer orders and to maintain all shipping schedules, while building waves of work and keeping the operation active.Essential Duties & ResponsibilitiesInclusive, but not limited, to the following duties:Works with Customer Service Representative and the PC Managers to ensure that all orders are planned and prioritized in order to meet or exceed customer expectationsWorks with the Operations Managers and Supervisors to ensure they remain on schedule and that all orders are completed on time for shippingResponsible for keeping the operations teams busy with a constant steady flow of orders and advising the team when the work is/will be limited.Coordinates special, last minute order requests with the customer service, operations and transportation groups.Notifies the Operations team of all requested changes from the customer regarding scheduling, processing and shipping.Ensures that all customer orders are waved and processed in order of priorityResponsible for following orders through the entire process, ensuring orders are 100% completed and all waves are cleaned from the wave screen as efficiently as possible.Ensures all orders are routed in a timely manner.Qualifications (Knowledge & Abilities)To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education And / Or ExperienceHigh school degree (some college preferred)1 year of related experience; or equivalent combination of education and experienceCritical SkillsComputer Skills                                      PC experience; MS Office (Word, Excel, Outlook, etc). Knowledge of Warehouse Management Order processing systems; Spreadsheet software and Word Processing software.Other SkillsAbility to multi-task in a fast paced environment.AnalyticalDesigns work flows.Problem SolvingIdentifies and resolves problems in a timely manner; Works well in group problem solving situations.Technical SkillsStrives to continuously build knowledge and skills; Shares expertise with others.Customer ServiceResponds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.Oral CommunicationSpeaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.Quality ManagementDemonstrates accuracy and thoroughness.JudgementDisplays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Makes timely decisions.Quality Demonstrates accuracy and thoroughness.QuantityMeets productivity standards; Strives to increase productivity.Work EnvironmentWhile performing the duties of this job, the employee will be in an environmentally controlled facility.  The employee is regularly exposed to moving mechanical parts. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The essential functions of the job are usually performed indoors.  The teammate will work near or with moving mechanical equipment (forklifts, overhead conveyors, etc.).At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.  Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.  Learn more about Under Armour’s COVID-19 response and Teammate vaccination policies here. | #LI-DNI