Title: Sales Associate  

Department: Store Operations  

Reports to: Store Sales Manager  

 

Basic Functions 

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Selling and customer service. 

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Helps the Store Sales Manager or Assistant Sales Manager in basic daily operations of the store.   

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Performs other duties as required/assigned by supervisor 

 

Specific Functions, Duties and Responsibilities 

Sales Generation 

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Helps the Store Sales Manager or Assistant Sales Manager in achieving monthly sales plan projections through personal selling.   

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Follows the Store Sales Manager’s or Assistant Sales Manager’s direction as to product knowledge and Company image  

Customer Service 

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Successfully completes Company training programs to ensure excellent customer service.   

Merchandising 

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Helps implement basic merchandising principles and standards for proper sales floor display. 

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Follows the Store Sales Manager’s or Assistant Sales Manager’s direction for setting up signage and display of all catalogs, newspaper advertisements and seasonal promotions.   

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Helps ensure all stock is represented on the sales floor.   

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Reports product problems to the Store Sales Manager or Assistant Sales Manager.   

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Helps make sure store adheres to Company housekeeping standards.   

Daily Store Operations and Documentation 

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Carries out all day-to-day activities according to Company policy and procedure.   

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Helps the Store Sales Manager or Assistant Sales Manager complete and use basic Company systems and required forms or documents, as requested.   

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Uses POS equipment as determined and intended by Company.   

Protection of Company Assets  

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Helps account for all movement of merchandise into and out of the store.   

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Helps protect Company assets by taking necessary security measures during and after store operating hours.   

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Reports all cases of suspected internal and external theft to the Store Sales Manager or Assistant Sales Manager.   

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Is not authorized to possess a premises key.   

Store Maintenance and Appearance 

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Helps the Store Sales Manager or Assistant Sales Manager maintain the overall physical sales floor standards (i.e., walls patched/painted, carpets cleaned as necessary, stockroom organized, etc.).   

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Helps the Store Sales Manager or Assistant Sales Manager maintain routine housekeeping on products. 

Physical Capabilities Required 

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Stamina to fulfill the work requirements of week to include evenings, weekends and holidays. 

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Ability to move and lift up to 50lbs in products using proper equipment and techniques.   

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Ability to use all equipment, ladders and fixtures provided by Company to merchandise the store and complete other job duties.   

Skills, Attributes and Experience Required 

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Minimum of a high school education. 

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At least 18 years of age. 

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Retail sales experience preferred. 

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Oral and written communication skills.  

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Professional appearance and presentation.  

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Ability to take and follow directions. 

 

R-20230724-0075 | #LI-DNI