Who We Are


Elevate Outdoor Collective is an alliance of iconic outdoor and winter sports brands with a specialized focus on skiing, snowboarding and snowshoeing. With each unique brand maintaining its own individual points of view and driving independent innovation, the Collective is fueled with the strength of world-class development facilities and engineers, global distribution channels and committed outdoor lifestyle enthusiasts and experts. Our brands include K2 Skis, K2 Snowboards, Marker, Dalbello, Völkl, RIDE Snowboards, LINE Skis, Backcountry Access, Atlas Snow Shoe Co., Tubbs Snowshoes, Madshus and K2 Skates.


 


With an international portfolio of world-renowned brands recognized as trailblazers in innovation, performance and, most importantly, fun times by active lifestyle enthusiasts across the globe, Elevate Outdoor Collective will continue its mission to progress the culture of each and every outdoor endeavor it represents. As “One Team” backed by world-class development facilities and product engineers, incredibly talented athletes and ambassadors and a top-notch crew of employees who live and breathe the outdoor active lifestyle, Elevate Outdoor Collective is eager to take things to the next level.


 


Position Purpose:


Director of Fulfillment Operations oversees all distribution functions in our owned distribution center in Des Moines, WA as well as oversees the deployment and management of 3PL run facilities. In our own DC the responsibilities include order processing, packaging, shipping, and receiving. You and your team monitor inventory levels to ensure sufficient levels to fulfill all orders. You balance workloads as needed to achieve efficiency, productivity, and shipping goals for each shift. Additionally, you will utilize software, data, and analytics to optimize operations, track metrics, and anticipate and resolve problems. Provides the necessary equipment, tools, and training to staff to ensure safe, secure, and efficient operations. Complies with all OSHA and other regulations, policies, safety procedures, and documentation requirements. Requires 10 years’ experience in the related area as an individual contributor. Supervisory Experience and extensive knowledge of the function and department processes.


This role is responsible for re-imagining our distribution needs as direct to consumer fulfillment becomes a larger part of our business and will need to continually look at maneuvering current DC’s and 3PL’s to optimize our speed to market, spend and overall customer experience on an ongoing basis. Reverse logistics will become an ever-increasing important body of work in Elevate DC’s.


You are a people leader who has led fulfillment operations at scale. You are a big thinker and do-er who inspires and develops high performing teams, cultivates productive and enduring relationships with external service providers, evangelizes customer service and business development, drives performance excellence and process improvement, knows how to manage cost within budget and delivers strategic projects and initiatives. You will be a part of a highly motivated and collaborative team that works to take on new and exciting challenges in the global fulfillment space.


Essential Job Duties


Create and implement Fulfillment and Distribution strategies and performance monitoring.

Partner with internal stakeholders (sales, marketing, supply chain, IT, and finance) to achieve business growth and customer needs.

Own B2B and D2C fulfillment execution by setting goals for fulfillment and service providers, tracking key daily, weekly and monthly performance metrics while holding providers accountable to meet targets.

Identify new opportunities for continuous improvements and scale, partnering closely with the IT/Technology team to develop Fulfillment technology roadmap.

Build world-class capabilities, ensuring our systems, tools, and business processes achieve company and customer financial objectives.

Responsible for understanding internal and external customer service expectations through establishing and maintaining effective relationships and developing cost efficient strategies to meet service expectations.

Maintain/Support Safety Compliance and training for distribution center facilities and employees, and ensure operational contingencies in place

Participate and support the development, training, and post auditing of all Standard Operating Procedures

Manage Distribution Center workforce of 50+ employees

 


Minimum Qualifications


Bachelor's degree in Operations or similar related field

10 years of experience in Operations with evidence of progressively increasing responsibility, with at least 5 years in a leadership role of a Distribution Facility or Warehouse within the Consumer Products industry.

Experience working with Continuous Improvement principles like Kaizen, 5S, Lean, Six Sigma, etc. is required.

Experience with Warehouse Management Systems, Transportation Systems, and Warehouse Slotting software

Experience with private fleet management and retail delivery

3PL management.

Oracle/NetSuite experience a plus

 


Physical Requirements


standing for long periods of time,

sitting for long periods of time,

working on computer

lifting 20 pounds all day

 


Salary Range


This is a SALARY position with Elevate Outdoor Collective. The pay range for this role is $100,000-$130,000 annually.


 


Additional Details


Full-Time employees at Elevate Outdoor Collective are also eligible for the below benefits:


Medical/Dental/Vision insurance first of the month following 30 days of employment

401k Employer % Match

10 paid Holidays

Accrued sick and paid time off

Access to our EAP (Employee Assistance Program)

Tuition Reimbursement Program

 


 


Elevate Outdoor Collective and its subsidiaries is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics. View the EEO is the Law poster here http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf.