E-commerce Operations Coordinator / Digital Operations Manager
Aether Apparel
Los Angeles, CA, 90038
Closed - No longer accepting applications
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E-commerce Operations Coordinator / Digital Operations Manager
AETHER Apparel is looking for an Ecommerce Operations Coordinator to join our growing Ecommerce team. The Ecommerce Operations Coordinator is responsible for managing the website and email platforms to support marketing and business growth. The role is highly cross-functional and requires good communication skills and follow through. The right candidate is extremely organized and is eager to grow a career in ecommerce.
What You’ll Do:
-Provide ongoing support to manage the daily operations of Aether’s website while targeting site conversion and revenue goals
-Work closely with internal teams to outline and define the plan, timeline and resourcing for product and marketing launches
-Perform seasonal product uploads; work with internal teams to upload product features, technical details, fit notes, and product descriptions
-Assist with site merchandising and presentation strategy; contribute ideas to maximize sales and seize merchandising opportunities
-Monitoring site conversion and customer experience
-Use analytics and weekly reporting tools to drive insights on the website and email; contribute ideas for A/B testing based on analysis of site/email data
-Monitor presentation of site including site content and navigation and identify any technical issues within the site.
-Works closely with online designers and copywriters to ensure designs and layouts are supported as expected with existing templates and components.
-Act as a final set of eyes to ensure written details and imagery accurately represents the product
-Track and monitor product as its been received in the distribution center
-Manage product lifecycle on site to ensure the right inventory is available for customers
-Moderate and manage customer product reviews
-Facilitate project communication and manage deadlines to ensure our internal teams and digital partners are informed, ready, and able to execute
-Manage and provide ongoing support for our email marketing within Klaviyo; assist with planning and scheduling of campaigns and flows; manage lists and segmentations.
-Ensure alignment between email and website marketing/product initiatives
-Assist in research and testing of new third-party integrations in Shopify
-Assist with sale campaigns; product management, pricing, merchandising. May include weekend and holiday support during promotional periods.
-Manage and upload data files for catalog
-Manage store updates via Google Business Manager, Yelp, Foursquare
-Update data points on website (new store hours, FAQ, jobs, etc)
-Monitor accessibility compliance
AETHER Apparel is looking for an Ecommerce Operations Coordinator to join our growing Ecommerce team. The Ecommerce Operations Coordinator is responsible for managing the website and email platforms to support marketing and business growth. The role is highly cross-functional and requires good communication skills and follow through. The right candidate is extremely organized and is eager to grow a career in ecommerce.
What You’ll Do:
-Provide ongoing support to manage the daily operations of Aether’s website while targeting site conversion and revenue goals
-Work closely with internal teams to outline and define the plan, timeline and resourcing for product and marketing launches
-Perform seasonal product uploads; work with internal teams to upload product features, technical details, fit notes, and product descriptions
-Assist with site merchandising and presentation strategy; contribute ideas to maximize sales and seize merchandising opportunities
-Monitoring site conversion and customer experience
-Use analytics and weekly reporting tools to drive insights on the website and email; contribute ideas for A/B testing based on analysis of site/email data
-Monitor presentation of site including site content and navigation and identify any technical issues within the site.
-Works closely with online designers and copywriters to ensure designs and layouts are supported as expected with existing templates and components.
-Act as a final set of eyes to ensure written details and imagery accurately represents the product
-Track and monitor product as its been received in the distribution center
-Manage product lifecycle on site to ensure the right inventory is available for customers
-Moderate and manage customer product reviews
-Facilitate project communication and manage deadlines to ensure our internal teams and digital partners are informed, ready, and able to execute
-Manage and provide ongoing support for our email marketing within Klaviyo; assist with planning and scheduling of campaigns and flows; manage lists and segmentations.
-Ensure alignment between email and website marketing/product initiatives
-Assist in research and testing of new third-party integrations in Shopify
-Assist with sale campaigns; product management, pricing, merchandising. May include weekend and holiday support during promotional periods.
-Manage and upload data files for catalog
-Manage store updates via Google Business Manager, Yelp, Foursquare
-Update data points on website (new store hours, FAQ, jobs, etc)
-Monitor accessibility compliance