ASICS is looking to add a PC & Help Desk Technician to its growing team in Irvine, CA.

Reporting directly into the IT Operations Manager, the PC and Helpdesk Technician is responsible for maintaining all hardware/software and providing technical support for local and remote users.

Note that this position is an indefinite temporary position that starts immediately. Full-time, M-F.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Provides technical support for entire user community
• Installs and supports hardware, software and peripherals for local and remote users
• Maintains data backup
• Provides account maintenance
• Provides asset deployment and lifecycle maintenance
• Provides telecommunications support for entire user community
• Oversees conference room functionality and support

ADDITIONAL RESPONSIBILITIES:
• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management
• Demonstrates high level of quality work, attendance and appearance
• Adheres to all Company Policies & Procedures and Safety Regulations
• Adheres to local, state and federal laws
• Additional responsibilities assigned by supervisor related to your position/department
• Ability to work varied hours, nights, days and weekends to support the business needs

SUPERVISORY RESPONSIBILITIES:
• This position has no direct reports

ORGANIZATIONAL RELATIONSHIPS:
• Interacts with all levels throughout organization including employees, customers and outside vendors

MINIMUM QUALIFICATIONS:

COMPETENCIES:
• Adaptability
• Client Focus
• Embraces Change
• Initiative
• Innovation
• Professionalism
• Results Orientated
• Solutions Orientated
• Teamwork
• Time Management

EDUCATION/EXPERIENCE:
• Associates degree in IT (preferred)
• 1-3 years of work experience in a technical support role
• Working knowledge of Windows XP and Windows7 operating systems
• Working knowledge of industrial grade scanners and MS Windows CE operating systems
• Working knowledge of networked printer installation and support
• Working knowledge of wired and wireless networks
• Excellent computer skills: Microsoft Suite (Word, Excel, Outlook, PowerPoint), Lotus Notes and SAP

To apply, please click on the "Apply Now" button below, and be sure to let us know you found this job on Malakye!