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Email Marketing Specialist (HYBRID - 1 to 3 Office Days Per Week)

Topo Designs

Denver, CO, 80205

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Topo Designs is an outdoor lifestyle brand located in Denver, Co. Our business has been growing consistently over the last 15 years thanks to the efforts of a small group of hard-working, dynamic-thinking, impact-driven individuals. To continue our rapid growth we are looking for like-minded people to join our Marketing team.

Summary:
This role is a technical role; not a marketing role. This role will report to the Director of Growth and will work cross-functionally to create and implement email strategies with a focus to driving sales, increasing retention and improving personalization through curated customer journeys and product recommendations. The Email Marketing Specialist is a collaborative individual with a proven track record of leveraging data driven insights to develop go-to-market strategies across Yotpo, Bluecore and Shopify (email, SMS and the reward/loyalty program) channels.

SALARY RANGE: $55-75K with fringe benefits up to another $5,000-8,000.

*This position requires the candidate to live in Denver, Co.
*Please do not apply if the salary requirements do not meet your needs. We have listed the cap.

Duties and Responsibilities:
-- Focus on driving customer retention through thoughtful email and SMS communication,
personalized lifecycle and cohort marketing strategies and a brand rewards program
-- Partner with Growth and Brand teams to build a robust email and SMS marketing calendar to
support product launches, promotions, LTV, rewards program and general marketing messages
-- Write detailed email briefs necessary for creative partners to bring vision to life
-- Manage set up and testing of all email, SMS and Loyalty campaigns in their respective platforms
-- Maintain weekly and monthly email and SMS performance benchmarks and share recaps with
key partners
-- Build and maintain a comprehensive customer cohort and lifecycle journey map that is
constantly being tested and optimized
-- Develop a customer segmentation strategy to maximize efficiency of marketing sends
-- Set up automated and triggered email/sms/loyalty flows as wells as one off marketing email
sends
-- Manage the day-to-day success of our rewards program by maintaining a rewards specific
marketing calendar, proposing promotions/points offers for rewards members and delivering
exciting member perks and experiences
-- Maintain and build out triggered flows and automations to nurture new/existing subscribers into
new buyers and repeat buyers
-- Maintain email and SMS roadmap/calendar doc and work with necessary partners to execute
projects
-- Develop a strategy to utilize dynamic content and personalized product recommendations within
email and SMS
-- Own the relationship with our ESP, SMS, Loyalty and referral program partners

Experience/ Education:
-- 3+ years experience directly managing the email marketing program for a DTC retailer
-- Experience with Bluecore is preferred
-- Proven ability gathering, reporting and actioning on data and insights
-- Strong project management skills
-- Experience defining engagement and retention strategies through email
-- Knowledge and experience with implementing and leading digital marketing communications
-- Can think critically and pivot swiftly as needed
-- Self-motivated with the ability to manage multiple projects simultaneously in a fast-paced
environment
-- Possess a strong work ethic and act as a team player
-- Proficient in Microsoft Excel - pivot tables, data analysis

PHYSICAL DEMANDS AND WORK ENVIRONMENT:
-- Frequently required to stand
-- Frequently required to walk
-- Frequently required to sit
-- Continually required to utilize hand and finger dexterity
-- Continually required to talk or hear

The above is intended to describe the general content of and requirements for the performance of this
job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements.

This is a full-time, exempt salaried position. Benefits include medical, dental, vision, 401k with a match,
an annual activity and mental health monetary allowance, PTO, paid volunteer days and a generous
product allowance. Please send your re´sume´ through Malakye.
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