GUCCI Client Advisor - Selfridges Trafford
Kering
Manchester, 75, 75007
Closed - No longer accepting applications
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09/20/2023
GUCCI Client Advisor - Selfridges TraffordGucci - Regular
Manchester - United KingdomStop just dreaming. Start dream-making with us!
Gucci is a one-of-a-kind place in which to express yourself, being who you are. A place where your unique talents are empowered. Read on to find out more!
Role mission
We are looking for a Client Advisor to join our team in Manchester Trafford preferably on a full time basis.
Your role is about offering every customer a unique experience and turning their dreams into a Gucci creation. You will make a real difference for each of our clients.
Key accountabilities
Achieves individual and team sales and customer targets, KPIs by effectively using available data/systems to better understand own performance and sales opportunities
Effectively uses cross- and upselling techniques to maximize sales opportunities
Creates an engaging and emotional client experience, offering best in class service being it in-store or on distance. Hosts the client in line with hospitality guidelines and welcome techniques
Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store
Develops local and international client base and seeks to recruit and develop top clients.
Enhances the client’s experience by providing them with useful insights into the local lifestyle trends (theatre, arts, travel, etc)
Combines styling knowledge with the ability to mix-and-match products to best serve the client
Key Requirements
Experience working in a fashion brand or hospitality
Passion for and sound knowledge about Gucci and luxury fashion
Fluent in English, any additional languages would be a plus
Ability to work varied hours/days, including weekends as needed
Gucci is made of people who are diverse, talented and unique. You're invited to come and show us the Dream-maker that you are.
| #LI-DNI
GUCCI Client Advisor - Selfridges TraffordGucci - Regular
Manchester - United KingdomStop just dreaming. Start dream-making with us!
Gucci is a one-of-a-kind place in which to express yourself, being who you are. A place where your unique talents are empowered. Read on to find out more!
Role mission
We are looking for a Client Advisor to join our team in Manchester Trafford preferably on a full time basis.
Your role is about offering every customer a unique experience and turning their dreams into a Gucci creation. You will make a real difference for each of our clients.
Key accountabilities
Achieves individual and team sales and customer targets, KPIs by effectively using available data/systems to better understand own performance and sales opportunities
Effectively uses cross- and upselling techniques to maximize sales opportunities
Creates an engaging and emotional client experience, offering best in class service being it in-store or on distance. Hosts the client in line with hospitality guidelines and welcome techniques
Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store
Develops local and international client base and seeks to recruit and develop top clients.
Enhances the client’s experience by providing them with useful insights into the local lifestyle trends (theatre, arts, travel, etc)
Combines styling knowledge with the ability to mix-and-match products to best serve the client
Key Requirements
Experience working in a fashion brand or hospitality
Passion for and sound knowledge about Gucci and luxury fashion
Fluent in English, any additional languages would be a plus
Ability to work varied hours/days, including weekends as needed
Gucci is made of people who are diverse, talented and unique. You're invited to come and show us the Dream-maker that you are.
| #LI-DNI