Company Overview

Seirus Innovations is the premier manufacturer of technical winter sports cold weather gear for head, hands and feet, and base layer in our: Snowsports, Hunting-Workwear-Safety, and NFL Official Licensed Product Divisions.

For over four decades, Seirus has delivered innovative solutions that keep people warm, comfortable, and safe outdoors. Our products are trusted by athletes, retailers, and outdoor enthusiasts worldwide. We are committed to driving growth while staying true to our values of innovation, quality, and customer focus.

Seirus Purpose

Innovating for a more inclusive and sustainable outdoors, filled with transformative experiences.

Provide opportunities to be a part of a company who’s staff cares about each other, the outdoor community, sustainability and our effect on the world. Take advantage of this opportunity to be part of one of our internal teams promoting our purpose and values and consumer engagement.

Position Summary

The Inside Sales Agent will be responsible for managing and growing relationships with an assigned portfolio of specialty retailers, national & regional accounts, and e-commerce partners. This role will support the sales team by organizing sales data, processing orders, providing exceptional customer service, and proactively driving sales growth through in & outbound communication. The position requires strong organizational skills, effective communication, and a passion for delivering outstanding customer experience.

Key Responsibilities

• Serve as a supportive point of contact for assigned accounts, building strong relationships to ensure sales growth, customer satisfaction, and retention.
• Work in concert with Sales Management and outside sales teams to respond to account needs and sales opportunities.
• Manage inbound and outbound sales calls and emails to support account growth, re-orders, and product sell-through.
• Process customer orders accurately and efficiently.
• Monitor inventory levels, backorders, and shipping schedules; provide timely updates and solutions to accounts.
• Support seasonal product launches, dealer programs, and marketing initiatives by ensuring accounts are informed and engaged.
• Track sales performance, prepare reports, and assist with forecasting to meet revenue goals.
• Partner with internal teams including Customer Service, Distribution, Operations, Finance, Marketing, & Product Development to resolve issues and deliver exceptional customer experience.

Qualifications

This is an in-house position, office located in San Diego County, CA. We are looking for a candidate that meets the following profile:

• Inside sales, customer service, or account management experience in sporting goods, outdoor, or consumer products industry.
• Strong written and verbal communication skills with proven ability to build and maintain customer relationships. Competent in Excel & business platforms.
• Highly organized, detail-oriented, and able to prioritize multiple projects simultaneously.
• Self-motivated with a results-driven approach.
• Genuine interest in snow sports, outdoor recreation, and active lifestyles preferred.
• Potential travel for trade shows and vendor visits.

Compensation & Benefits

• Competitive base salary with performance-based incentives.
• Comprehensive benefits package including medical, dental, vision, and profit sharing (SEP IRA)
• Paid time off and company holidays.
• Employee discounts on Seirus products.
• Opportunities for professional growth and advancement within the organization.