Lead, Order to Cash Account Management APLA
Nike, Inc.
Beaverton, Oregon, United States, VT, 05401
Closed - No longer accepting applications
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WHO WE ARE LOOKING FOR
Were looking for an Order to Cash Account Management APLA Lead to join our team! This role is responsible for the execution of account management activities within the Order to Cash (O2C) Wholesale function within the APLA Geo, including cash application, collection management, and dispute management. Oversees O2C Wholesale activities performed by the Managed Service Provider (MSP) to ensure a seamless customer journey and business profitability.
This Lead needs to have strong analytical skills, O2C experience and the ability to manage our competing business needs and collaborators.
WHAT YOU WILL WORK ON
You will be championing and maintaining O2C accounts receivable (AR), collection, and dispute policies and procedures as set by the Dir, Global Process Delivery O2C and Sr Dir, Global Process Owner (GPO) O2C. Responsibilities include but are not limited to:
Resolving unapplied/unidentified cash application issues, providing the appropriate allocation to the MSP to record.
Reviewing and approving collection targets and providing feedback to the MSP if adjustments are required.
Determining whether uncollectible items should be recorded as bad debt or referred to a third-party collection, managing third-party collection efforts for uncollectible items as needed.
Partnering with the collections team to contact customers for missing/incomplete remittance details.
Partnering with the credit team to evaluate customer credit, based on issues with collection activities.
Reviewing and approving proposed customer dispute resolutions that are above the MSP threshold, providing feedback on the proposed solution to the MSP as needed.
Overseeing the submission of new or existing customer master data requests performed by the MSP.
Reviewing and finalizing AR, collections, and customer disputes reporting packages produced by the MSP.
WHO YOU WILL WORK WITH
In this role, you will have to opportunity to partner with the following teams:
Sr Dir, GPO O2C
Sales Team
Third-Party Collections
MSP
WHAT YOU BRING
Bachelors or Masters degree in Accounting, Finance, Business, or related field
6+ years of experience in finance or accounting, with a focus on O2C Wholesale account management at a multi-national company
People manager experience preferred
Certified Public Accountant preferred
Were looking for an Order to Cash Account Management APLA Lead to join our team! This role is responsible for the execution of account management activities within the Order to Cash (O2C) Wholesale function within the APLA Geo, including cash application, collection management, and dispute management. Oversees O2C Wholesale activities performed by the Managed Service Provider (MSP) to ensure a seamless customer journey and business profitability.
This Lead needs to have strong analytical skills, O2C experience and the ability to manage our competing business needs and collaborators.
WHAT YOU WILL WORK ON
You will be championing and maintaining O2C accounts receivable (AR), collection, and dispute policies and procedures as set by the Dir, Global Process Delivery O2C and Sr Dir, Global Process Owner (GPO) O2C. Responsibilities include but are not limited to:
Resolving unapplied/unidentified cash application issues, providing the appropriate allocation to the MSP to record.
Reviewing and approving collection targets and providing feedback to the MSP if adjustments are required.
Determining whether uncollectible items should be recorded as bad debt or referred to a third-party collection, managing third-party collection efforts for uncollectible items as needed.
Partnering with the collections team to contact customers for missing/incomplete remittance details.
Partnering with the credit team to evaluate customer credit, based on issues with collection activities.
Reviewing and approving proposed customer dispute resolutions that are above the MSP threshold, providing feedback on the proposed solution to the MSP as needed.
Overseeing the submission of new or existing customer master data requests performed by the MSP.
Reviewing and finalizing AR, collections, and customer disputes reporting packages produced by the MSP.
WHO YOU WILL WORK WITH
In this role, you will have to opportunity to partner with the following teams:
Sr Dir, GPO O2C
Sales Team
Third-Party Collections
MSP
WHAT YOU BRING
Bachelors or Masters degree in Accounting, Finance, Business, or related field
6+ years of experience in finance or accounting, with a focus on O2C Wholesale account management at a multi-national company
People manager experience preferred
Certified Public Accountant preferred