Nike Operations Coach (Department Manager)
Nike, Inc.
Braintree, Essex, United Kingdom, VT, 05401
Closed - No longer accepting applications
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NIKE Retail Careers
NIKE, Inc. doesn't just equip the world's greatest athletes, it explores potential, breaks down boundaries and pushes the limits of what's possible. The company seeks people who can grow, think, dream and create. Its culture thrives on embracing diversity and encouraging imagination. The brand needs talented people, leaders and visionaries. At NIKE, Inc. everyone contributes their skills and passion to a constantly changing, challenging game.
To work in stores is to be the face of NIKE, Inc. With a constant focus on product knowledge and customer service, NIKE's stores teams deliver valuable customer experiences every day. From London to Istanbul, each store has a unique perspective and contains an exciting community of sports and style enthusiasts. A career in retail at NIKE requires creativity and ambition, while offering the opportunity to grow alongside the industry's best athletes and teammates.
Do you know, what we are missing to create the best retail team on the globe? Someone like YOU!
In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called "Head Coach", an Assistant Store Manager is called "Assistant Head Coach", a department manager is called "Coach", a team leader is called Lead and a Sales Associates is called "Athlete".
Join the NIKE, Inc. team!
As a Coach you are:
Managing all daily activities with the operational and back of house areas of the store, including cash office, H&S policy and procedures, stock flow and loss prevention, product management, scheduling and planning
Leading a team who can deliver efficient receiving of product, inventory accuracy to visual presentation standards.
Ensuring the smooth process of all inventories warranting our sales floor is always full, presentable and achieve brand standards.
Working alongside departments leads who will oversee the individual components (product receiving and visual presentation) whilst you will be responsible for the overall product journey in store.
Using your expertise in the field of exceptional consumer service to serve and deliver a premium brand experience to our consumers.
Leading, coaching and motivating the employees in your department and ensuring an excellent work atmosphere
Managing the daily business in your department to reach sales targets (incl. digital services, visual merchandising, salesfloor)
Identifying and improving areas based on feedback given by consumers.
Being a brand ambassador for NIKEs initiatives including training your team
Ensuring that the store complies with all NIKE standards and guidelines.
Cooperating with your business partners across stores and HQ
What you get:
Attractive salary that evolves with the market and experience
Opportunity on receiving monthly bonus payments.
Attractive online and in-store employee discounts
Attractive Benefits Package, Pension & Share scheme
Exciting development and career opportunities
Regular training on leadership, sales and products
A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I)
Staff dress to represent NIKE and foster our team spirit.
Access to sports activities
Opportunities to participate in unique NIKE moments.
What you bring:
A passion for NIKE and/or love of sport.
Some experience in retail and/or leadership positions
Very good command of English language (written and spoken)
Experience and competency in serving exceptional consumer service.
Ability to coach and develop a strong team
Strong focus on communication
Flexibility to work in shifts and on weekends.
Watch this video to find out about the atmosphere in our stores and learn more about our store traditions.
Did we arouse your interest and do you want to support us on our mission To bring inspiration and innovation to every athlete in the world.? Apply now, easy way online. We are waiting for you!
NIKE, Inc. doesn't just equip the world's greatest athletes, it explores potential, breaks down boundaries and pushes the limits of what's possible. The company seeks people who can grow, think, dream and create. Its culture thrives on embracing diversity and encouraging imagination. The brand needs talented people, leaders and visionaries. At NIKE, Inc. everyone contributes their skills and passion to a constantly changing, challenging game.
To work in stores is to be the face of NIKE, Inc. With a constant focus on product knowledge and customer service, NIKE's stores teams deliver valuable customer experiences every day. From London to Istanbul, each store has a unique perspective and contains an exciting community of sports and style enthusiasts. A career in retail at NIKE requires creativity and ambition, while offering the opportunity to grow alongside the industry's best athletes and teammates.
Do you know, what we are missing to create the best retail team on the globe? Someone like YOU!
In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called "Head Coach", an Assistant Store Manager is called "Assistant Head Coach", a department manager is called "Coach", a team leader is called Lead and a Sales Associates is called "Athlete".
Join the NIKE, Inc. team!
As a Coach you are:
Managing all daily activities with the operational and back of house areas of the store, including cash office, H&S policy and procedures, stock flow and loss prevention, product management, scheduling and planning
Leading a team who can deliver efficient receiving of product, inventory accuracy to visual presentation standards.
Ensuring the smooth process of all inventories warranting our sales floor is always full, presentable and achieve brand standards.
Working alongside departments leads who will oversee the individual components (product receiving and visual presentation) whilst you will be responsible for the overall product journey in store.
Using your expertise in the field of exceptional consumer service to serve and deliver a premium brand experience to our consumers.
Leading, coaching and motivating the employees in your department and ensuring an excellent work atmosphere
Managing the daily business in your department to reach sales targets (incl. digital services, visual merchandising, salesfloor)
Identifying and improving areas based on feedback given by consumers.
Being a brand ambassador for NIKEs initiatives including training your team
Ensuring that the store complies with all NIKE standards and guidelines.
Cooperating with your business partners across stores and HQ
What you get:
Attractive salary that evolves with the market and experience
Opportunity on receiving monthly bonus payments.
Attractive online and in-store employee discounts
Attractive Benefits Package, Pension & Share scheme
Exciting development and career opportunities
Regular training on leadership, sales and products
A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I)
Staff dress to represent NIKE and foster our team spirit.
Access to sports activities
Opportunities to participate in unique NIKE moments.
What you bring:
A passion for NIKE and/or love of sport.
Some experience in retail and/or leadership positions
Very good command of English language (written and spoken)
Experience and competency in serving exceptional consumer service.
Ability to coach and develop a strong team
Strong focus on communication
Flexibility to work in shifts and on weekends.
Watch this video to find out about the atmosphere in our stores and learn more about our store traditions.
Did we arouse your interest and do you want to support us on our mission To bring inspiration and innovation to every athlete in the world.? Apply now, easy way online. We are waiting for you!