Outdoor Gear Repair Representative (Swing)
Patagonia, Inc.
Reno Service Center, VT, 05401
Closed - No longer accepting applications
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Job Title: Outdoor Gear Repair Representative (Swing)
Reports to: Senior Supervisor, Repairs
Location: Reno, NV
Schedule: Sunday – Thursday; 3:30 pm - 12:00 am
Applications will be accepted until 11:59pm on 9/14/2023.
Due to volume, the posting may get extended or expire early.
Outdoor Gear Repair Representative (swing) Compensation Range: $23.00-30.00
Target Hiring Range: $23.00 - $24.00
At Patagonia, pay ranges are set using the best available market data for the job at the required location. To determine salary for a candidate, we consider the candidate's skills and capabilities for the job compared with expectations for the position.
COVID-19 Vaccinations: Patagonia requires all employees to demonstrate proof of receiving a COVID-19 vaccination as a condition of their employment.
General Summary
The job of the Outdoor Gear Repair Representative is to perform repairs on technical outerwear, apparel, and bags that meet both quality and productivity standards established for the department. This service is one of the coolest, most significant parts of Patagonia’s service strategy and not only adds long-term value to our products but keeps the story of the garment going for the customer. Sometimes we are repairing memories as well as clothes. You will learn how to repair a broad spectrum of clothing and equipment that will provide you with a deep understanding of garment construction and design. The work must be done to exacting standards with sewing skill, experience, and concern for our customer’s needs. The repairs department has a robust training program. The training is rigorous, we are looking for employees in love with repairing and will join us for the long term.
What You’ll Do
Tasks
Skills acquired after one year:
Skilled operation of specialty industrial sewing machines
The technical knowledge of how to repair the following:
Mountain sports, ski, and technical gear
Backpacks and luggage
Lightweight casual sports apparel and accessories
Waders and fishing apparel
Down-insulated jackets
Master of all zipper replacements!
Basic sewing machine maintenance and troubleshooting
Essential Job Functions:
Perform high-quality repairs using industrial sewing equipment.
Work as a team member in the Repair department to uphold quality, communication, and turn-time standards.
Complete 22 repairs per week after the first year.
Ability to interpret design intent and offer alternative solutions.
Knowledge of our products and the activities they are used for.
Soft Skills
Practice empathetic "active" listening, being fully present in one-on-one and/or team meetings.
Participate in an environment where everyone can learn from mistakes, voice their opinions, and ask judgment-free questions.
Value the perspective of team members, even if it is different from your own.
Who You Are
Deeply passionate and committed to saving our home planet.
Thrives in an environment with a high level of autonomy, working with little or no supervision.
Thrives in an environment with large teams and diverse personalities.
Good organizational and prioritization skills, detail-oriented.
Skilled at dealing with ambiguity. Demonstrates flexibility in a changing work environment.
Enjoys working with others in a team-oriented approach.
Excellent communication skills; written, verbal, and non-verbal (body language).
Willingness to pitch in and help others out during slower work periods.
Exercises sound judgment and follows all safety guidelines.
Demonstrate excellent attendance and punctuality.
Someone who believes in a growth mindset
Experience You Bring
Familiarity with Patagonia products
Comfortable working in a warehouse environment
Sewing Experience Preferred, not required
Physical Requirements
Requires bending, stooping, reaching up, and lifting up to 50 pounds.
Ability to sit for extended periods of time.
Ability to perform routine tasks for extended periods of time.
Ability to lift 50 lbs. safely.
Must follow all warehouse safety requirements.
Ability to read and comprehend safety material and facility-required documents.
Ability to maintain a composed and professional demeanor within a flexible and (at times) noisy work environment
Employee Conduct
“It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers, and vendors.”
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
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Reports to: Senior Supervisor, Repairs
Location: Reno, NV
Schedule: Sunday – Thursday; 3:30 pm - 12:00 am
Applications will be accepted until 11:59pm on 9/14/2023.
Due to volume, the posting may get extended or expire early.
Outdoor Gear Repair Representative (swing) Compensation Range: $23.00-30.00
Target Hiring Range: $23.00 - $24.00
At Patagonia, pay ranges are set using the best available market data for the job at the required location. To determine salary for a candidate, we consider the candidate's skills and capabilities for the job compared with expectations for the position.
COVID-19 Vaccinations: Patagonia requires all employees to demonstrate proof of receiving a COVID-19 vaccination as a condition of their employment.
General Summary
The job of the Outdoor Gear Repair Representative is to perform repairs on technical outerwear, apparel, and bags that meet both quality and productivity standards established for the department. This service is one of the coolest, most significant parts of Patagonia’s service strategy and not only adds long-term value to our products but keeps the story of the garment going for the customer. Sometimes we are repairing memories as well as clothes. You will learn how to repair a broad spectrum of clothing and equipment that will provide you with a deep understanding of garment construction and design. The work must be done to exacting standards with sewing skill, experience, and concern for our customer’s needs. The repairs department has a robust training program. The training is rigorous, we are looking for employees in love with repairing and will join us for the long term.
What You’ll Do
Tasks
Skills acquired after one year:
Skilled operation of specialty industrial sewing machines
The technical knowledge of how to repair the following:
Mountain sports, ski, and technical gear
Backpacks and luggage
Lightweight casual sports apparel and accessories
Waders and fishing apparel
Down-insulated jackets
Master of all zipper replacements!
Basic sewing machine maintenance and troubleshooting
Essential Job Functions:
Perform high-quality repairs using industrial sewing equipment.
Work as a team member in the Repair department to uphold quality, communication, and turn-time standards.
Complete 22 repairs per week after the first year.
Ability to interpret design intent and offer alternative solutions.
Knowledge of our products and the activities they are used for.
Soft Skills
Practice empathetic "active" listening, being fully present in one-on-one and/or team meetings.
Participate in an environment where everyone can learn from mistakes, voice their opinions, and ask judgment-free questions.
Value the perspective of team members, even if it is different from your own.
Who You Are
Deeply passionate and committed to saving our home planet.
Thrives in an environment with a high level of autonomy, working with little or no supervision.
Thrives in an environment with large teams and diverse personalities.
Good organizational and prioritization skills, detail-oriented.
Skilled at dealing with ambiguity. Demonstrates flexibility in a changing work environment.
Enjoys working with others in a team-oriented approach.
Excellent communication skills; written, verbal, and non-verbal (body language).
Willingness to pitch in and help others out during slower work periods.
Exercises sound judgment and follows all safety guidelines.
Demonstrate excellent attendance and punctuality.
Someone who believes in a growth mindset
Experience You Bring
Familiarity with Patagonia products
Comfortable working in a warehouse environment
Sewing Experience Preferred, not required
Physical Requirements
Requires bending, stooping, reaching up, and lifting up to 50 pounds.
Ability to sit for extended periods of time.
Ability to perform routine tasks for extended periods of time.
Ability to lift 50 lbs. safely.
Must follow all warehouse safety requirements.
Ability to read and comprehend safety material and facility-required documents.
Ability to maintain a composed and professional demeanor within a flexible and (at times) noisy work environment
Employee Conduct
“It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers, and vendors.”
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
| #LI-DNI