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DISPLAYIT INC is looking for a Project Manager to join the team in Irvine, CA.
POSITION SUMMARY //
This position is primarily responsible for focusing on managing and overseeing signed projects by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES //
• Core duties and responsibilities include the following. Other duties may be assigned.
• Obtains and provides decisions on behalf of client and Account Managers.
• Follows up with Customer/ Account Managers that all goods are delivered/installed as expected.
• Provides superior customer service, communication reflective of the Displayit company culture and industry reputation.
• Maintains project status in company database/project folders according to company guidelines.
• Provides project reporting and status info to Account Manager
• Partners with Engineers for all facets of a build through completion (quality checks, timelines, changes, expectations.)
• Partners with lead builders for all facets of a build through completion (quality checks, timelines, changes, expectations.)
• Establishes and communicates customer expectations.
ACCOUNTABILITY //
• Is responsible for managing of assigned projects and deliver finished goods to exceed expectations. Reporting to
COMPETENCIES // To perform the job successfully, an individual should demonstrate the following competencies:
1. Intellectual-
• Analytical: Collects and researches data uses intuition and experience to complement data.
• Design: Generates creative solutions uses feedback to modify designs demonstrates attention to detail.
• Problem Solving: Identifies and resolves problems in a timely manner gathers and analyzes information skillfully develops alternative solutions works well in group problem solving situations uses reason even when dealing with emotional topics.
• Project Management: Develops project plans coordinates projects communicates changes and progress completes projects on time and budget manages project team activities.
• Technical Skills: Assesses own strengths and weaknesses pursues training and development opportunities strives to continuously build knowledge and skills shares expertise with others.
2. Interpersonal-
• Customer Service - Manages difficult or emotional customer situations responds promptly to customer/account manager needs solicits customer/account manager feedback to improve service responds to requests for service and assistance meets commitments.
• Interpersonal Skills - Focuses on solving conflict, not blaming maintains confidentiality listens to others without interrupting keeps emotions under control remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations listens and gets clarification responds well to questions demonstrates group presentation skills participates in meetings.
• Written Communication - Writes clearly and informatively edits work for spelling and grammar varies writing style to meet needs presents numerical data effectively able to read and interpret written information.
• Teamwork - Balances team and individual responsibilities exhibits objectivity and openness to others' views gives and welcomes feedback contributes to building a positive team spirit puts success of team above own interests able to build morale and group commitments to goals and objectives supports everyone's efforts to succeed.
3. Organization-
• Business Acumen - Demonstrates knowledge of market and competition aligns work with strategic goals.
• Cost Consciousness - Works within approved budget develops and implements cost saving measures contributes to profits and revenue conserves organizational resources.
• Diversity - Shows respect and sensitivity for cultural differences.
• Ethics - Treats people with respect keeps commitments inspires the trust of others works with integrity and ethically upholds organizational values.
• Organizational Support - Follows policies and procedures completes administrative tasks correctly and on time supports organization's goals and values benefits organization through outside activities supports affirmative action and respects diversity.
• Strategic Thinking - Develops strategies to achieve organizational goals understands organization's strengths & weaknesses analyzes market and competition identifies external threats and opportunities adapts strategy to changing conditions.
4. Self-management-
• Judgment - Displays willingness to make decisions exhibits sound and accurate judgment supports and explains reasoning for decisions includes appropriate people in decision-making process makes timely decisions.
• Motivation - Sets and achieves challenging goals demonstrates persistence and overcomes obstacles measures self against standard of excellence takes calculated risks to accomplish goals.
• Planning/Organizing - Prioritizes and plans work activities uses time efficiently plans for additional resources sets goals and objectives organizes or schedules other people and their tasks develops realistic action plans.
• Professionalism - Approaches others in a tactful manner reacts well under pressure treats others with respect and consideration regardless of their status or position accepts responsibility for own actions follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness looks for ways to improve and promote quality applies feedback to improve performance monitors own work to ensure quality.
• Quantity - Meets productivity standards completes work in timely manner strives to increase productivity works quickly.
• Adaptability - Adapts to changes in the work environment manages competing demands changes approach or method to best fit the situation able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Consistently at work and on time ensures work responsibilities are covered when absent arrives at meetings and appointments on time.
• Dependability - Follows instructions, responds to management direction takes responsibility for own actions keeps commitments commits to long hours of work when necessary to reach goals completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative - Volunteers readily undertakes self-development activities seeks increased responsibilities takes independent actions and calculated risks looks for and takes advantage of opportunities asks for and offers help when needed.
• Innovation - Displays original thinking and creativity meets challenges with resourcefulness generates suggestions for improving work develops innovative approaches and ideas presents ideas and information in a manner that gets others' attention.
POSITION SUMMARY //
This position is primarily responsible for focusing on managing and overseeing signed projects by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES //
• Core duties and responsibilities include the following. Other duties may be assigned.
• Obtains and provides decisions on behalf of client and Account Managers.
• Follows up with Customer/ Account Managers that all goods are delivered/installed as expected.
• Provides superior customer service, communication reflective of the Displayit company culture and industry reputation.
• Maintains project status in company database/project folders according to company guidelines.
• Provides project reporting and status info to Account Manager
• Partners with Engineers for all facets of a build through completion (quality checks, timelines, changes, expectations.)
• Partners with lead builders for all facets of a build through completion (quality checks, timelines, changes, expectations.)
• Establishes and communicates customer expectations.
ACCOUNTABILITY //
• Is responsible for managing of assigned projects and deliver finished goods to exceed expectations. Reporting to
COMPETENCIES // To perform the job successfully, an individual should demonstrate the following competencies:
1. Intellectual-
• Analytical: Collects and researches data uses intuition and experience to complement data.
• Design: Generates creative solutions uses feedback to modify designs demonstrates attention to detail.
• Problem Solving: Identifies and resolves problems in a timely manner gathers and analyzes information skillfully develops alternative solutions works well in group problem solving situations uses reason even when dealing with emotional topics.
• Project Management: Develops project plans coordinates projects communicates changes and progress completes projects on time and budget manages project team activities.
• Technical Skills: Assesses own strengths and weaknesses pursues training and development opportunities strives to continuously build knowledge and skills shares expertise with others.
2. Interpersonal-
• Customer Service - Manages difficult or emotional customer situations responds promptly to customer/account manager needs solicits customer/account manager feedback to improve service responds to requests for service and assistance meets commitments.
• Interpersonal Skills - Focuses on solving conflict, not blaming maintains confidentiality listens to others without interrupting keeps emotions under control remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations listens and gets clarification responds well to questions demonstrates group presentation skills participates in meetings.
• Written Communication - Writes clearly and informatively edits work for spelling and grammar varies writing style to meet needs presents numerical data effectively able to read and interpret written information.
• Teamwork - Balances team and individual responsibilities exhibits objectivity and openness to others' views gives and welcomes feedback contributes to building a positive team spirit puts success of team above own interests able to build morale and group commitments to goals and objectives supports everyone's efforts to succeed.
3. Organization-
• Business Acumen - Demonstrates knowledge of market and competition aligns work with strategic goals.
• Cost Consciousness - Works within approved budget develops and implements cost saving measures contributes to profits and revenue conserves organizational resources.
• Diversity - Shows respect and sensitivity for cultural differences.
• Ethics - Treats people with respect keeps commitments inspires the trust of others works with integrity and ethically upholds organizational values.
• Organizational Support - Follows policies and procedures completes administrative tasks correctly and on time supports organization's goals and values benefits organization through outside activities supports affirmative action and respects diversity.
• Strategic Thinking - Develops strategies to achieve organizational goals understands organization's strengths & weaknesses analyzes market and competition identifies external threats and opportunities adapts strategy to changing conditions.
4. Self-management-
• Judgment - Displays willingness to make decisions exhibits sound and accurate judgment supports and explains reasoning for decisions includes appropriate people in decision-making process makes timely decisions.
• Motivation - Sets and achieves challenging goals demonstrates persistence and overcomes obstacles measures self against standard of excellence takes calculated risks to accomplish goals.
• Planning/Organizing - Prioritizes and plans work activities uses time efficiently plans for additional resources sets goals and objectives organizes or schedules other people and their tasks develops realistic action plans.
• Professionalism - Approaches others in a tactful manner reacts well under pressure treats others with respect and consideration regardless of their status or position accepts responsibility for own actions follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness looks for ways to improve and promote quality applies feedback to improve performance monitors own work to ensure quality.
• Quantity - Meets productivity standards completes work in timely manner strives to increase productivity works quickly.
• Adaptability - Adapts to changes in the work environment manages competing demands changes approach or method to best fit the situation able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Consistently at work and on time ensures work responsibilities are covered when absent arrives at meetings and appointments on time.
• Dependability - Follows instructions, responds to management direction takes responsibility for own actions keeps commitments commits to long hours of work when necessary to reach goals completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative - Volunteers readily undertakes self-development activities seeks increased responsibilities takes independent actions and calculated risks looks for and takes advantage of opportunities asks for and offers help when needed.
• Innovation - Displays original thinking and creativity meets challenges with resourcefulness generates suggestions for improving work develops innovative approaches and ideas presents ideas and information in a manner that gets others' attention.