Retail Sales Associate
TKS MIAMI
South Miami, Miami Beach, Aventura, FL, 33139
Closed - No longer accepting applications
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"Understand the TKS MIAMI’s “Join The Lifestyle” philosophy and use this philosophy in all customer interaction"
TKS MIAMI’S “join The Lifestyle” philosophy consists on accepting every customer and non customer as an equal and promote to them an active lifestyle based around activities performed on or around water with a consciousness of keeping the environment healthy and promoting its care.
The Sales Associate position is responsible for providing a complete shopping experience for our customers. The Sales Associate is responsible for the areas of customer service and sales, store merchandising and maintenance, store operations, and training.
ESSENTIAL JOB FUNCTIONS //
1.) Customer Service and Sales-
• Greet all customers promptly and courteously as they enter the store.
• Utilize the tools and training provided by the Company to develop selling and service skills, resulting in long-term customer relationships and increased sales.
• Direct customers throughout the store or to the specific area the customer requests.
• Determine the specific needs of each person that enters the store and provide appropriate service.
• Give accurate and current information about the product for all inquiries if the correct information is not at hand, do everything possible to provide an answer before the customer leaves the store.
• Increase the customer base by adding new customers to the mailing list.
• Maintain the feedback loop to designers and buyers by turning in customer comment cards participate in information-gathering requests from the Company.
• Maintain a positive and cheerful attitude at all times.
• Understand the TKS MIAMI’s “Join The Lifestyle” philosophy and use this philosophy in all customer interaction.
• Apply the above standards to all phone inquiries.
2.) Merchandising and Maintenance-
• Check stock daily and restock when necessary to ensure that all products are available for customers if stock is not currently available offer to put their name on the wish list and to call them when stock arrives.
• Perform merchandising duties: folding, hanging, and displaying product according to retail merchandising standards.
• Assist in displaying all featured merchandise prominently in each section.
• Help store merchandiser and/or store manager by suggesting alternative locations for products.
• Maintain store image by adhering to the dress guidelines for TKS MIAMI Retail employees.
• Maintain a clean and well-organized back-stock and store front.
3.) Operations-
• Operate the cash register
• Understand and utilize all reports including: End of day report, sales item report, store transfer report, inventory voucher, etc.
• Use correct procedures for processing mail orders, transfers, special orders, and rentals.
• Participate in all required TKS MIAMI’s employee training.
TKS MIAMI’S “join The Lifestyle” philosophy consists on accepting every customer and non customer as an equal and promote to them an active lifestyle based around activities performed on or around water with a consciousness of keeping the environment healthy and promoting its care.
The Sales Associate position is responsible for providing a complete shopping experience for our customers. The Sales Associate is responsible for the areas of customer service and sales, store merchandising and maintenance, store operations, and training.
ESSENTIAL JOB FUNCTIONS //
1.) Customer Service and Sales-
• Greet all customers promptly and courteously as they enter the store.
• Utilize the tools and training provided by the Company to develop selling and service skills, resulting in long-term customer relationships and increased sales.
• Direct customers throughout the store or to the specific area the customer requests.
• Determine the specific needs of each person that enters the store and provide appropriate service.
• Give accurate and current information about the product for all inquiries if the correct information is not at hand, do everything possible to provide an answer before the customer leaves the store.
• Increase the customer base by adding new customers to the mailing list.
• Maintain the feedback loop to designers and buyers by turning in customer comment cards participate in information-gathering requests from the Company.
• Maintain a positive and cheerful attitude at all times.
• Understand the TKS MIAMI’s “Join The Lifestyle” philosophy and use this philosophy in all customer interaction.
• Apply the above standards to all phone inquiries.
2.) Merchandising and Maintenance-
• Check stock daily and restock when necessary to ensure that all products are available for customers if stock is not currently available offer to put their name on the wish list and to call them when stock arrives.
• Perform merchandising duties: folding, hanging, and displaying product according to retail merchandising standards.
• Assist in displaying all featured merchandise prominently in each section.
• Help store merchandiser and/or store manager by suggesting alternative locations for products.
• Maintain store image by adhering to the dress guidelines for TKS MIAMI Retail employees.
• Maintain a clean and well-organized back-stock and store front.
3.) Operations-
• Operate the cash register
• Understand and utilize all reports including: End of day report, sales item report, store transfer report, inventory voucher, etc.
• Use correct procedures for processing mail orders, transfers, special orders, and rentals.
• Participate in all required TKS MIAMI’s employee training.