Retail Store Manager
Peter Glenn Ski & Sports
Delray Beach, FL, 33444
Closed - No longer accepting applications
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If you live in the southeastern US, chances are there is a Peter Glenn outdoor sports and ski shop near you. Stop by to check out our full line of ski, snowboarding, hiking, watersports, and outdoor gear, or try on outdoor clothing and footwear from brands like The North Face, Salomon, and Merrell. Our retail shop employees are experts and are ready to help you choose the right outdoor gear and clothing for your next big adventure.
Customer service is the Peter Glenn hallmark. Our customers have come to expect that our staff will always be attentive, knowledgeable, enthusiastic and that their shopping experience will be enjoyable, if not downright fun.
As a Manager in one of our retail stores you'll help cultivate this experience. You'll be responsible for overseeing sales, helping to train new staff, maintaining customer service standards, store merchandising, inventory control, and keeping general operations running smoothly. By ensuring that we offer a superior shopping experience you'll be helping people have a great time outdoors.
Responsibilities:
- Recruit, interview, hire, train, and manage staff effectively
- Coach new and existing staff to increase sales and customer satisfaction
- Build loyal customer relationships by ensuring employees provide the highest level of service
- Merchandising and product placement to ensure maximum impact
- Help monitor and maintain inventory accuracy
- General operations such as cash management, sales floor coverage, breaks, etc.
- Attend product training sessions and relay appropriate information to sales staff
- Monitor low-stock and out-of-stock items
- Help customers find products that best fit their needs
- Stay informed on latest gear and trends
- Develop strategies to raise customers’ pool, expand store traffic and optimize profitability
- Meet sales goals by training, motivating, mentoring, and providing feedback to store staff and upper management
- Ensure compliance with company’s policies and operational guidelines
- Additional store manager duties as needed
Benefits:
Benefits include a fun team environment & competitive pay. As a Peter Glenn employee you can not only gain knowledge through https://www.expertvoice.com training website but earn super discounts below wholesale on all of your favorite brands. Regular full-time employees are eligible for paid vacation and sick time, paid holidays, 401K, health insurance, dental insurance, and group term-life insurance.
Customer service is the Peter Glenn hallmark. Our customers have come to expect that our staff will always be attentive, knowledgeable, enthusiastic and that their shopping experience will be enjoyable, if not downright fun.
As a Manager in one of our retail stores you'll help cultivate this experience. You'll be responsible for overseeing sales, helping to train new staff, maintaining customer service standards, store merchandising, inventory control, and keeping general operations running smoothly. By ensuring that we offer a superior shopping experience you'll be helping people have a great time outdoors.
Responsibilities:
- Recruit, interview, hire, train, and manage staff effectively
- Coach new and existing staff to increase sales and customer satisfaction
- Build loyal customer relationships by ensuring employees provide the highest level of service
- Merchandising and product placement to ensure maximum impact
- Help monitor and maintain inventory accuracy
- General operations such as cash management, sales floor coverage, breaks, etc.
- Attend product training sessions and relay appropriate information to sales staff
- Monitor low-stock and out-of-stock items
- Help customers find products that best fit their needs
- Stay informed on latest gear and trends
- Develop strategies to raise customers’ pool, expand store traffic and optimize profitability
- Meet sales goals by training, motivating, mentoring, and providing feedback to store staff and upper management
- Ensure compliance with company’s policies and operational guidelines
- Additional store manager duties as needed
Benefits:
Benefits include a fun team environment & competitive pay. As a Peter Glenn employee you can not only gain knowledge through https://www.expertvoice.com training website but earn super discounts below wholesale on all of your favorite brands. Regular full-time employees are eligible for paid vacation and sick time, paid holidays, 401K, health insurance, dental insurance, and group term-life insurance.