Retail Store Manager (Seattle & Des Moines WASHIGTON)
Outdoor Research, Inc.
Seattle, WA, 98134
Closed - No longer accepting applications
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Location: Seattle & Des Moines
Position: Full Time
Rate: $60,000 - $75,000, Potential for monthly sales bonus
About Outdoor Research
At Outdoor Research®, we built a company from a feeling: the urge to get out. It is what drives us. We love coming to work every day and inventing ever better solutions to what nature throws our way. But we are more than just the gear we build. We are part of a community of friends whose lives are connected by our common need to be outside. Our community is devoted to exploring our outdoor passions and challenging ourselves in the mountains, water, and deserts of the planet we love so much.
And we want you in it, because we are pretty sure that the bigger our community gets, the better off the world will be.
About this role
We are looking for an organized, disciplined, and energetic leader who will run the operations of the Outdoor Research retail store(s) in both Seattle and Des Moines.
What you will do
• Greet and thank customers in a helpful, positive, manner throughout the purchasing/decision process to provide them with a memorable visit.
• Inspire the customers through education of our product while inspiring your team by leading by example.
• Drive sales staff to attain monthly/yearly sales plans while also being responsible for staying within monthly/yearly operating expense budget.
• Create seasonal inventory stocking plans in line with seasonal ‘open to buy’ in partnership with Retail Store Inventory Specialist.
• Manage assistant store managers at each store location while being responsible for overall sales associate store coverage.
• Manage relationship and purchasing duties with 3rd party vendors stocked in OR’s retail stores
• Train new and existing team on customer service techniques, sales techniques, and product, keeping everyone up to date on new product and innovations so our customers each have expert, enthusiastic and up to date advice from the team.
• Attend final seasonal CTC meetings and ensure seasonal key product and marketing stories are represented in store.
• Collaborate with in-house marketing & sales teams to execute store layout and rotating merchandising plans.
• Innovate ideas of how to constantly improve our retail process in an ever-changing market keeping OR competitive and on the edge of new concepts.
• Collaborate with community groups to host store events with Marketing and Sales teams.
What you should bring to the table?
• Five plus years of experience in retail sales
• Retail management experience
• Merchandise planning familiarity
• Active or previous participation in one or more of OR core sports preferred
• Knowledge of and/or intermediate to advanced experience with various outdoor gear and equipment, Outdoor Research products preferable.
• Basic computer skills in Microsoft Office Suite (Outlook, Excel, Word) and point of sale systems
• College degree or equivalent
What do we bring to the table?
• 11 paid holidays each year and 3 floating holidays
• Comprehensive medical, dental and vision plans
• Transportation benefits
• PTO and sick/safe time
• Paid volunteer time
• 401k with discretionary company match
• Ron Gregg Outdoor Benefit
• Bouldering wall
• Product discounts
• Employee interest groups including various sports activities and our one and only Fun Force club
Outdoor Research is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law.
Our company’s Core Mission is to provide innovation and inspiration for the relentless adventurer. Please visit us at www.outdoorresearch.com for more information.
Position: Full Time
Rate: $60,000 - $75,000, Potential for monthly sales bonus
About Outdoor Research
At Outdoor Research®, we built a company from a feeling: the urge to get out. It is what drives us. We love coming to work every day and inventing ever better solutions to what nature throws our way. But we are more than just the gear we build. We are part of a community of friends whose lives are connected by our common need to be outside. Our community is devoted to exploring our outdoor passions and challenging ourselves in the mountains, water, and deserts of the planet we love so much.
And we want you in it, because we are pretty sure that the bigger our community gets, the better off the world will be.
About this role
We are looking for an organized, disciplined, and energetic leader who will run the operations of the Outdoor Research retail store(s) in both Seattle and Des Moines.
What you will do
• Greet and thank customers in a helpful, positive, manner throughout the purchasing/decision process to provide them with a memorable visit.
• Inspire the customers through education of our product while inspiring your team by leading by example.
• Drive sales staff to attain monthly/yearly sales plans while also being responsible for staying within monthly/yearly operating expense budget.
• Create seasonal inventory stocking plans in line with seasonal ‘open to buy’ in partnership with Retail Store Inventory Specialist.
• Manage assistant store managers at each store location while being responsible for overall sales associate store coverage.
• Manage relationship and purchasing duties with 3rd party vendors stocked in OR’s retail stores
• Train new and existing team on customer service techniques, sales techniques, and product, keeping everyone up to date on new product and innovations so our customers each have expert, enthusiastic and up to date advice from the team.
• Attend final seasonal CTC meetings and ensure seasonal key product and marketing stories are represented in store.
• Collaborate with in-house marketing & sales teams to execute store layout and rotating merchandising plans.
• Innovate ideas of how to constantly improve our retail process in an ever-changing market keeping OR competitive and on the edge of new concepts.
• Collaborate with community groups to host store events with Marketing and Sales teams.
What you should bring to the table?
• Five plus years of experience in retail sales
• Retail management experience
• Merchandise planning familiarity
• Active or previous participation in one or more of OR core sports preferred
• Knowledge of and/or intermediate to advanced experience with various outdoor gear and equipment, Outdoor Research products preferable.
• Basic computer skills in Microsoft Office Suite (Outlook, Excel, Word) and point of sale systems
• College degree or equivalent
What do we bring to the table?
• 11 paid holidays each year and 3 floating holidays
• Comprehensive medical, dental and vision plans
• Transportation benefits
• PTO and sick/safe time
• Paid volunteer time
• 401k with discretionary company match
• Ron Gregg Outdoor Benefit
• Bouldering wall
• Product discounts
• Employee interest groups including various sports activities and our one and only Fun Force club
Outdoor Research is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law.
Our company’s Core Mission is to provide innovation and inspiration for the relentless adventurer. Please visit us at www.outdoorresearch.com for more information.