WHO WE ARE LOOKING FOR

We are seeking a skilled Senior Citrix Engineer to join our team. The Senior Citrix Engineer will be responsible for designing, implementing, and maintaining Citrix infrastructure for our organization. The ideal candidate will have a deep understanding of Citrix technologies and experience with Citrix administration, virtualization, and troubleshooting.

WHAT YOU WILL WORK ON

Responsible for full life cycle management of global enterprise-level Citrix virtual application environment and related dependent technologies
Install, configure, and maintain Citrix infrastructure (including VPX NetScaler/ADC), published applications, and endpoint client versions
Manage the day-to-day administration, maintenance, monitoring, capacity management, and problem resolution
Serve as SME and L3 escalation for application support, troubleshooting, and guidance to junior Citrix engineers
Responsible for keeping track of Citrix and RDS license and resource usage, trending, and capacity planning for future growth
Provide advanced technical consulting to internal teams for solution design, system management, performance tuning and modification of solutions
Design and implement high availability throughout Citrix components, eliminating single points of failure, and taking into consideration disaster recovery and business continuity strategies
Leverage extensive technical knowledge and experience utilizing Citrix to deliver solutions to the business. Plan, prioritize, and manage projects, service requests, and routine assignments
Identify opportunities to optimize inefficiencies, standardize, and automate existing processes
Accurately maintain documentation as it relates to configuration, processes, service records, asset inventories, topologies, administration manuals, standard operating procedures, support contacts, etc.
Work within a ITIL framework, following change control policies, and leveraging enterprise ticketing system (e.g. Service-Now)
Participate in on-call rotation to provide 24x7 support for Citrix environment

WHAT YOU BRING

5+ years supporting Citrix technologies, including XA/XD/CVAD (7.6 or later), Provisioning Services (PVS), Machine Creation Services (MCS), Web Interface/StoreFront, and Citrix App Layering, within a large enterprise environment
2+ years managing NetScaler/ADC, to include Design/Architect/Deploy, Gateway, GSLB, Rewrite/Response Policies, Certificate Management, CLI, Utilization and Traffic Analysis
5+ years of experience with Windows Server OS, on-prem (VMware ESX) and Cloud (Azure, AWS) based hypervisor environments, and LAN/WAN/Firewall network technologies
Experience with scripting languages, such as PowerShell or VBScript, to automate Citrix-related tasks
Strong analytical and troubleshooting skills
Excellent communication and collaboration skills
Ability to work independently and in a team environment
Degree in Computer Science, Engineering, Mathematics, or related field OR equivalent work experience in a technical discipline related to Information Technology that demonstrates technical competency
Citrix certifications, such as CCA-V or CCP-V, are a plus