

Store General Manager
Specialized Bicycles - SPECIALIZED COSTA MESA
Santa Monica, CA, CA, 90404
Closed - No longer accepting applications
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If there’s one thing that unites the people who work here, it’s this: we believe that bicycles change lives. We’re always looking for passionate people who share in this belief and are looking to play an active role in inspiring and getting more people on bikes. Are you ready to make a difference and move your career forward?
GENERAL FUNCTION:
The Store Manager contributes to our success by leading a team of store employees to create and maintain the an excellent experience for our internal and external customers. The Store Manager directs and supervises the workforce, makes staffing decisions, ensures customer satisfaction, manages the store's financial performance, and sustains brand equity.
MAJOR DUTIES AND RESPONSIBILITIES:
- Delivers excellent customer service and demonstrates a high degree of professionalism.
- Achieves high levels of sales performance and results.
- Recruits and hires top talent to meet store and company needs.
- Provides feedback through ongoing training, counseling, assessments and setting challenging goals to improve employee performance.
- Manages all employees in execution of daily tasks to maximize sales and service.
- Manages all visual standards in the store, including merchandise presentation, signage, lighting and general maintenance.
- Reviews operational reports and records to ensure adherence to Company policies and procedures, monitors store profitability and manages payroll.
- Monitors and reviews inventory levels and paperwork in order to ensure accuracy of store inventory.
- Oversees compliance of Sales Consultants, Specialized Consultants and Sales Supervisors with established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, security, sales, record-keeping procedures and overall maintenance of the store.
- Helps solve problems that affect the store's service, efficiency and productivity.
- Assists with all staff responsibilities as the workday may require.
GENERAL FUNCTION:
The Store Manager contributes to our success by leading a team of store employees to create and maintain the an excellent experience for our internal and external customers. The Store Manager directs and supervises the workforce, makes staffing decisions, ensures customer satisfaction, manages the store's financial performance, and sustains brand equity.
MAJOR DUTIES AND RESPONSIBILITIES:
- Delivers excellent customer service and demonstrates a high degree of professionalism.
- Achieves high levels of sales performance and results.
- Recruits and hires top talent to meet store and company needs.
- Provides feedback through ongoing training, counseling, assessments and setting challenging goals to improve employee performance.
- Manages all employees in execution of daily tasks to maximize sales and service.
- Manages all visual standards in the store, including merchandise presentation, signage, lighting and general maintenance.
- Reviews operational reports and records to ensure adherence to Company policies and procedures, monitors store profitability and manages payroll.
- Monitors and reviews inventory levels and paperwork in order to ensure accuracy of store inventory.
- Oversees compliance of Sales Consultants, Specialized Consultants and Sales Supervisors with established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, security, sales, record-keeping procedures and overall maintenance of the store.
- Helps solve problems that affect the store's service, efficiency and productivity.
- Assists with all staff responsibilities as the workday may require.