Customer Service and Account Specialist
Triple Eight Distribution
Port Washington, NY, 11050
Closed - No longer accepting applications
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Triple Eight Distribution is looking for an Customer Service and Account Specialist to be responsible for various day-to-day operations of its New York office. As a growing Action Sports company, there is excellent opportunity for career growth!
Specific Responsibilities Include:
• Process all daily EDI orders received and coordinate shipment of orders with our third party warehouse
++ Larger accounts utilize EDI automated order systems – process all such orders with EDI
++ Analyze and correct errors on EDI transmissions
++ Coordinate setup of new EDI customers with 3rd Party EDI provider
++ Manage Accounts Receivable for all respective EDI customers
• Handle incoming customer calls and be able to speak intelligently about our product line to take and enhance customer orders
• Process all return & exchange requests and related customer service inquiries
• Assist with office support via phones, fax, supply ordering, etc.
• Get involved with company sales efforts
++ Assist National Sales Manager with specific sales initiatives
Key Personal Attributes Include:
• Should have some interest in action sports industry
• Must be well organized, detailed and able to manage a variety of tasks at the same time
• Should have excellent verbal and writing skills and be a strong communicator
• Desire to learn all aspects of a growing business
• Be proactive, confident and have fun with everything you do
Key Experience Should Include:
• Strong computer skills (Word, Excel, Outlook, Powerpoint)
• Experience with Finance programs is a plus (AccountEdge/Quicken/Peachtree)
• Experience with EDI
• Bachelor’s Degree
Please submit resume and brief cover letter through Malakye.com
About Triple Eight Distribution:
Triple Eight is one of the fastest growing action sports companies in the industry. Since 1995, Triple Eight has been developing the best protective gear for skate and snow sports. From innovative helmet designs to an array of wrist, knee and elbow protective gear designed for different levels of athletes, Triple Eight has staked its claim as a leader in the industry. Supported by leading pro athletes and retail outlets around the world, our brand is poised for continued growth.
Specific Responsibilities Include:
• Process all daily EDI orders received and coordinate shipment of orders with our third party warehouse
++ Larger accounts utilize EDI automated order systems – process all such orders with EDI
++ Analyze and correct errors on EDI transmissions
++ Coordinate setup of new EDI customers with 3rd Party EDI provider
++ Manage Accounts Receivable for all respective EDI customers
• Handle incoming customer calls and be able to speak intelligently about our product line to take and enhance customer orders
• Process all return & exchange requests and related customer service inquiries
• Assist with office support via phones, fax, supply ordering, etc.
• Get involved with company sales efforts
++ Assist National Sales Manager with specific sales initiatives
Key Personal Attributes Include:
• Should have some interest in action sports industry
• Must be well organized, detailed and able to manage a variety of tasks at the same time
• Should have excellent verbal and writing skills and be a strong communicator
• Desire to learn all aspects of a growing business
• Be proactive, confident and have fun with everything you do
Key Experience Should Include:
• Strong computer skills (Word, Excel, Outlook, Powerpoint)
• Experience with Finance programs is a plus (AccountEdge/Quicken/Peachtree)
• Experience with EDI
• Bachelor’s Degree
Please submit resume and brief cover letter through Malakye.com
About Triple Eight Distribution:
Triple Eight is one of the fastest growing action sports companies in the industry. Since 1995, Triple Eight has been developing the best protective gear for skate and snow sports. From innovative helmet designs to an array of wrist, knee and elbow protective gear designed for different levels of athletes, Triple Eight has staked its claim as a leader in the industry. Supported by leading pro athletes and retail outlets around the world, our brand is poised for continued growth.