Kalin Beckwith: In-Room Dining Server in Huntington Beach, CA

Accurately take guest orders using proper phone etiquette. Input food and beverage orders through Aloha. Expediting orders and making sure the quality of food is up to standard and cooked in a timely manner. Delivering and presenting food within the quoted time. Following up with guests on quality of food and retrieval of tray. Coordinating with the hotel Sales team daily on guest amenities that need to be set up and delivered in a timely manner.

Managed a team of bell attendants responsible for luggage assistance, deliveries, transportation reservations, room service, concierge, and shipping & receiving at a 336 room, full service hotel. Effectively used multitasking and time management to achieve outstanding customer service and guest satisfaction. Awarded Employee of the Month August 2013

Responsible for supervision of staff during shift, writing valet tickets upon arrival for guests as well as assisting with luggage, direction, etc. Keeping log of parking payments and collecting unpaid fees.