Abby Meyers: Softgoods Sales in Golden, Colorado

Assist guests in their selection of winter apparel in order to facilitate an enjoyable experience while visiting Loveland Ski Area. Possess a working knowledge of all product and use such information to educate customers and close sales. Observe customer traffic and product sales in order to more effectively merchandise and display product. Process cash, credit card and gift card transactions. Re-stock product. Help maintain visual standards and cleanliness within store. Communicate & collaborate with colleagues and management staff.

Recommend, educate and locate merchandise options for customers based on specialized lifestyle and/or activity needs. Guide customer towards selections that compliment his or her existing lifestyle through product pairing and cross merchandising of brands. Describe/demonstrate features and benefits of product. Sales floor merchandising to showcase new product and promote sales. Daily inventory oversight and management. Develop relationships with customers to create personalized, enjoyable experience and repeat business. Process sales transactions. Manage inbound inquiries/customer service. Assisted management in the training of new employees. -Recognized as a Top Sales Associate within the store; contributed to 14% increase in soft good sales from 2013-2014 -Assisted in selection of soft goods for seasonal turnover -Responsible for merchandising product, sales floor appearance and product displays -Extensive technical knowledge of the following brands: Kjus, Patagonia, Arc’teryx, The North Face, Eider, Millet, Mountain Hardwear, Rab, Fire + Ice, Berghaus, Obermeyer, Mountain Equipment, Bergans of Norway, Armada, Volcom, Oakley, Picture Organic Clothing, DaKine, Smartwool, CW-X, Hestra, Swany, Smith and Gore -Internal liaison with key 3rd party apparel vendors and outdoor suppliers

Develop & execute plan for daily posts, advertising & promotions on a weekly basis. Develop, design & send monthly e-newsletter to promote monthly sales, specials, new product and events.

Personalized customer service catering to upscale clientele. Daily customer-centered awareness and interaction including recommending product based on customer needs. Sales floor merchandising to promote sales & showcase new product. Compute sales prices, total purchases, receive and process cash and credit payment. -Recognized as a Top Sales Associate within entire store -Assisted in sales floor merchandising -Assisted in selection of new product lines for the seasonal turnover

Manage office duties such as photocopying, filling, faxing and data entry in Microsoft Excel. Answer and direct telephone calls. Assist senior accountant in filing expense reports and bills. Collect information for various office projects. Assemble office documents using Microsoft Word.