Abigail Blackburn: Customer Experience Manager in Denver, CO

Oversee both customer service and warranty departments. Occasionally pack and ship orders for web fulfillment. SKU creation and inventory management in Fishbowl and Voonami server management. Develop local partnerships and fulfill athlete and marketing clothing allotments.

Manage Retail Supervisors and Part time staff members, Coach and train on daily customer service situations, Encourage staff members to embody brand ethos, Merchandise to strengths using corporate directive, Addressing areas of opportunity by using visual displays and creating a welcoming and warm environment through merchandising, Coordinate partnerships to grow the brand within the community