Adam Farrell: in Edmonton

Edmonton, Alberta Duties included: * Service work order creation, estimating and invoicing * Preparing and submitting warranty claims to Honda Canada * Staff scheduling-technician and counter staff rotations * Providing customer tech support by telephone * Scheduling of service appointments * Working with sales dept. to ensure new unit prepared for promised delivery date * Assisting with promotion at industry trade shows * Assisting technicians with diagnostics and repairs * Coordinating custom projects and orders for customers