Alex Cantu: Lead Business Consultant in Fuquay Varina, NC

• Facilitating/participating in meetings with key client stakeholders to develop an understanding of their business • Evaluating software/websites of competitors in the marketplace to understand the business environment and competitive landscape of the client • Gathering software/website requirements from client stakeholders and potential users • Developing a non-technical detailed design of proposed software/websites including functional and user interface designs. These designs are typically represented via written narratives, screen mock-ups and flowcharts • Communicating the design to the project programmers to ensure full understanding • Upon completion of programming activity, ensuring software/website matches original design • Working with client stakeholders to roll-out software/website to users • Representing Perficient professionally in both client and team situations • Instilling confidence in Perficient's skills and ability to deliver

• Effectively communicates with Project Managers regarding contract documents, change orders, and approvals. • Ensures consulting projects are set up accurately and timely so that revenue recognition is appropriate and internal controls are met. • Prepares timely and accurate invoices including any with necessary adjustments. • Ensures resource schedules are accurate and detailed to allow for future resource management planning. • Maintains and updates backlog and fixed fee forecasts with the bi-weekly forecasting cycle. • Acts as the subject matter expert for fixed fee project set up and revenue recognition. • Trained new hire (consultants and Project Managers) how to run reports and use our internal database system. • Assisted in the launch of Perficient new internal system. UAT Tester. • Provides operational analytic reports such as actuals to forecast analysis and project profitability and margin analysis as needed. • Provides resource management support including maintaining and entering PTO requests, bench reporting, and recruiting resource requests, performance review tracking, and termination form completion for the business unit. • Ensures all time and expenses are entered and approved per company policy. • Acts as the subject matter expert for Oracle EBS and ensures resources in their SBU(s) have received necessary information to use the system. • Ensures that AR Aging is clean and weekly communication with the Corporate collections team is maintained. Identifies accounts that are at risk and provides full and complete details to the collections team.

• Run commissions reports for international and domestic sales • Oversee contracts for vendors, clients, and distributors • Process tax reports on a monthly, quarterly and yearly bases • Manage Office Administrator • In charge of all recruiting efforts and onboard process • Provide customer support to clients onsite or via phone/email • Track all trainings and installations of capital equipment for pharmacies • Analyze inventory and pricing databases • Manage all policies, procedures and compliance documents • Direct multiple projects for our clients and company

• Promoted from Office Administrator • Manage reimbursable expenses with QuickArrow, OpenAir, & QuickBooks. • Track recruiting efforts using job search engines. (examples: Monster, Dice, etc.). • Oversaw contract processing for sales team using SalesForce. • Create, manage and maintain documentation on purchase order process. • Chief Executive Office and Chief Financial Officer’s assistant. • Developed and managed customer satisfaction databases for all projects. • Assist with Unemployment & Tax documentation for multiple States. • Managed recruiting databases, scheduled interviews, set up offer letters, benefits packages and additional paperwork for new hires. • Coordinated deals with multiple vendors for recruiting, travel, supplies, and hotels. • General office duties such as mailing, ordering office supplies, handling incoming phone calls, office maintenance, and various employee requests.