Alex Robertson: Account Sales / Team Manager in El Cajon, CA

? Reporting directly to the Director of Sales & Marketing with driving retail sales initiatives, direct to consumer sales, and overall growth in the company ? Retail support: Orders, inventory counts, selling reports, fill inn orders, markdowns ? Opening/Reopening core retailers locally and nationally ? Work with customers via CRM, email, live chat (zendesk), and incoming calls to answer inquiries, board orders, questions and updates ? Building specific board orders for team riders/professional athletes, customers, and retailers ? Working with professional athletes to provide guidance, negotiate contracts, deals, and hookups ? Planning and setting budgets for athletes based off percentage of total revenue ? Ensuring athletes receive product in timely manner for scheduled trips/contests/events ? Event coordination, Trade shows, Demos, and Retail events ? Shipping management coordinating Freight, Delivery, and pickups to Retailers and DTC Customers ? Maintaining and scanning cavewire operations to keep track of all board orders in a timely manner ? Managing all shopify, walkin, phone, and email orders as well as shopify customer base and data ? Reconcile with Rusty to handle VIP customers with a VIP experience ? Working close with marketing coordinator to implement new sales & marketing initiatives to drive and promote new models