Alex Spurzem: Operations Manager in Newport Beach, CA

Work experience
Marko Foam Products
Operations Manager | 06/2015 - Current
-Managed daily operations by directing staff on what orders to produce
-Scheduled daily deliveries for the delivery van
-Set up shipments both foreign and domestic
-Responsible for managing inventory of surfboard blanks, wood, and other materials needed for production
-Increased sales by contacting new prospective customers
-Attended trade shows to spread brand awareness and meet new clients
-Answered customer service phone lines to provide feedback
Sundance Beach (website headquarters)
shipping & receiving/ customer service | 09/2014 - 02/2015
- Responsible for receiving inventory of goods/commodities
- Processed product orders and invoices
- Requested call tags and return authorizations from sales representatives
- Responsible for packaging and shipping goods and completing online orders
- Answered all calls and emails related to sundancebeach.com. Including general questions; warranties, return policies, store location, and products
- Conducted Website Marketing during downtime by posting for-sale products on marketing websites such as Wanelo, Polyvore and Fashiolista
Sundance Beach (retail store)
assistant sales manager | 05/2013 - 09/2014
- Responsible for leading sales team/ ensuring all employees are on task and aware of daily goals
- Assisted customers with any and all customer service issues
- Responsible for knowing design features and warranty of all footwear
- Responsible for assigning sales associates to specific areas of the store
- Responsible for all daily store functionalities, including inventory checks, store presentation, opening and closing the store
- Active brand ambassador