Alexandra Hatzopoulos: Public Adjust/File Assistant in Naples, FL

• Assembled incoming claim files from beginning to end. • Exceptional knowledge in computer programs pertaining to data entry (Mac or Windows). • Upheld client relations through multiple avenues of communication. • Worked closely with Case Managers, Estimators, and other knowledgeable Public Adjusters.

• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings. • Fostered opening and closing procedures and recommended changes to enhance efficiency of daily activities. • Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses. • Reviewed sales and gross profit reports to determine options for increasing market growth

• Prepared samples for shipping with the proper federal compliant paperwork. • Supported all projects for new products to be leveraged in the annual trade shows. • Headed inventory control for all samples. • Pioneered lasting relationships with vendors and customers. • Set up, maintained and verified sterility of lab equipment and tools. • Analyzed experiment and test results to validate adherence to standards and specifications.

• Performed strategic planning, execution and finalization of audits. • Complied with federal, state and local FDA & USDA Organic requirements. • Developed auditing program to address risks and evaluate regulatory requirements. • Developed and implemented corrective actions to bring business areas in line with standards. • Prepared working papers, reports and supporting documentation for audit findings. • Followed up on reviews to assess and report on completion or progress of corrective actions.

• Administered purchase order processes and placed orders as requested, streamlining ordering process and receipt organization for future reference. • Analyzed and reviewed reorder report recommendations for daily and weekly replenishment, making recommendations on product offerings based on consumer data. • Maintained appropriate inventory levels based on management direction and customer demand. • Placed orders for merchandise consistent with quality, quantity and other specification requirements. • Monitored and analyzed sales records, trends or economic conditions to anticipate consumer buying patterns and determine suitable type and quantity of company inventory items.