Alexis Murphy: Area Manager in Morrisville, NC

Drives profitability and sales growth at four Charlotte area locations. Provides training, coaching and development of sales associates to become managers. Ensures visual and merchandising standards are consistently met to drive sales and positive in-store customer experience. Directs and executes company policies and practices.

Provided oversight and direction to store managers at five locations in the Charlotte area ensuring maximum profitability and exceptional customer service. Recruited, hired, trained and coached store personnel on company policies and procedures. Identified as an expert brand ambassador while providing leadership and developing team members. Reduced asset shrinkage from 6.3% to 2.1% in less than a year.

Developed, planned and implemented various student and campus activities providing entertainment, education and enrichment for the student population. Assisted and supervised University work-study participants and oversaw vendor scheduling of student workers. Monitored and supervised the daily operations and activities of the Student Union. Assisted the Director in the development and creation of student events, space planning and event marketing and logistics.

Supervised campers, coordinated daily activities, officiated games and demonstrated skills.

After The Right Fit was acquired by O2 Fitness, continued in role as Manager overseeing all aspects of club management. Instrumental in the transition of the point of sale system and retaining club membership.

Managed all aspects of daily club operation including administration, supervision, scheduling, customer relations, purchasing, recruiting, training, sales and member retention. Provided gym tours to perspective members, sold new memberships, managed member accounts and billing. Maintained workout equipment, advised members on proper use of equipment and cleaned as needed. Provided excellent customer service and resolved customer complaints. Facilitated problem solving and provided recommendations to enhance profitability. Participated in all functions to ensure members had a fun, enjoyable and safe workout experience.

Trainer, Triangle Area, NC Developed, designed and implemented specifically designed exercise plans based on individual client needs. Motivated and inspired clients to reach their goals. Conducted group speed training for teams and individuals as well as pop up group fitness classes.