Alexsis Aguirre: Administrative Sales Assistant in Whittier, CA

Provide administrative support to Sales Director and Sales Managers. Update, run, and forward daily reports to management using ADP and Excel spreadsheets. Ensure sales board stays current with correct numbers. Update pre-owned car inventory which includes prices, advertisements, and pictures. Ensure information related to inventory, pricing, and promotions is correct on all websites. Assist in the hiring process by reviewing resumes, performing phone screens, and scheduling interviews with candidates. Assist in contracting deals, delivering vehicles, and collecting signatures. Perform miscellaneous clerical tasks, as well as any other tasks requested by management.

Focused on providing excellent customer service at all times while maintaining assigned area clean, organized, and stocked throughout entire shift. Assisted with markdowns and pricing as necessary. Processed customer transactions using mobile devices in a timely manner. Explained Nordstrom Rewards program and benefits and encouraged customers to sign up.

Assisted the owners in managing all employees to ensure the successful operation of the yogurt shop. Maintained appropriate inventory levels in both the front and back of house. Ran daily opening and closing reports, balanced cash and credit card transactions, and set up registers for the following business day. Promptly addressed any customer concerns/complaints in a professional manner. Assisted in the hiring and training of new employees. Ensured all employees completed their assigned tasks, and all checklists and closing duties were thoroughly completed. Worked as manager in charge when the owners were out of town and performed any other duties necessary for the operation of the shop. Greeted guests, took orders, fulfilled orders, and processed orders in a timely manner. Ensured all items were stocked and shop stayed clean and organized at all times. Performed appropriate closing duties and locked up shop at the end of the day. Assisted with social media marketing and other tasks as needed per owner’s request.