Ali Terrill: Multi-Unit General Manager in Spring Valley, CA

• Directly oversee Phil’s BBQ and Pannikin Coffee & Tea with total annual revenue of 3.7 million. • Hire, train, schedule and counsel a staff of 42 employees and managers. • Accurately submit payroll and new hire paperwork. • Manage brand partner relationships to provide a cohesive brand and guest experience. • Adjust and implement P&L forecasts to meet owner expectations. • Created ordering systems, manager training materials and efficiencies templates for opening of all HFF brands.

• Create, implement and train staff on new cocktails based on Kimpton Core beverage program. • Coordinate with local liquor sponsors to host events, competitions and parties to gain exposure for bar and pool bar. • Hiring, training and coaching of FOH staff including In-room dining. • Accurately submit payroll using ADP. • Code and organize invoices using JD Edwards

• Worked closely with bar team to create a “industry” friendly atmosphere. • Created and trained staff on new cocktails keeping COGS in line.

• Directly oversaw a staff of 35 FOH employees in a 1.6 million revenue restaurant. • Worked closely with Chef to create daily menus based on fish delivery and the Chef’s whim. • Maintained a close relationship with guests to ensure the highest satisfaction while utilizing Open Table. • Created monthly newsletters to highlight upcoming events and dinners. • Created and hosted Chef/Mixology classes for intimate groups at the restaurant. • Planned buy outs, pairing dinners and seated parties for up to 125 guests.