Customer  Service

Other

Accomplished sales management professional with 17 years' experience in customer service and
sales. Focused and result-driven in pursuing sales targets and achieving challenging objectives.
Dependable, personable, and dedicated to creating great engagements.

Answer high volume phone calls, emails, live chats, and other channels through which customers reach out to us.
Help solve a wide variety of issues our customers may face through critical thinking and collaboration.
Maintain empathy through situations presented by customers and ensure the safety of our riders.
Provide energetic conversation when engaging with new and existing customers. 
Participate in team meetings by adding value to conversations and proactively providing recommendations for improvement.
 A team player by assisting and collaborating with other CSR’s to solve customer issues.
Maintain compliance with company policies, practices, and procedures.
Participate in proactive efforts to achieve individual and company goals.
Review work for accuracy, completeness, and proper authority. 
Meeting targets in terms of quality of conversations.

Provide exceptional customer service by greeting store customers, responding to product questions and/or ensuring maximize sell-through rate
•   Act as a role model to encourage a positive and productive work environment
•   Ensure team members are aware of business goals and Key Performance Indicators (KPI)
•   Assist with training new sales staff on job duties and product knowledge
•   Perform daily operations related to opening and closing store, balancing register,
preparing and making bank deposits
•   Assist with operational tasks and physical inventory
•   Receive, maintain and replenish in-store stock and merchandising to meet brand
marketing guidelines and enhance product appeal

Sales Supervisor / Visual Merchandiser

•   Create and strategize social media content
•   Daily office tasks: filing, faxing, answering emails
•   Customer service support for online store
•   Process and ship customer orders
•   Construct hand crocheted weighted blankets
•   Key makeup artist and stylist for monthly photoshoots

Manager / Blanket Maker / In-House Market Artist

•   Educate makeup staff at Sephora and Ulta on makeup trends, products and techniques
•   Assist and coordinate in-store events to promote new products and increase brand awareness

Freelance Makeup Artist

•  Provide hair and makeup services for cast members
•  Design and maintain wardrobe
•  Sell and keep inventory of all tour merchandise

Head of Hair, Makeup, Wardrobe, seamstress, and merchandise manager

•  Consult with clients to create desired looks for occasions such as weddings, formals, etc.
•  Provide customer service and maintain personal sales goals
•  Staying up to date on latest products and techniques to build clientele and educate the consumer

Makeup Artist

•   Merchandise displays in accordance to company concepts
•   Consult with clients to make product recommendations and schedule appointments
•   Manage product inventory
•   Host and coordinate in store events

•  Greet guests and direct them appropriately
•  Answer multi-line phone system to provide information on all client inquires
•  Schedule and manage appointment calendar

Receptionist

Find out detailed information about alyssa robledo, Customer  Service in Orange

alyssa robledo: Customer Service in Orange

alyssa robledo

Fullerton Collage cosmetology program

La Vista High school