Amanda Eland: in Oceanside, CA

• Run and reconcile weekly reports on current open jobs • Create spreadsheets showing pending/unpaid jobs • Create monthly spreadsheets showing all contract work with profit margins • Create invoices; bill all developers and property managers • Track every job we have with each separate developer • Maintain a clean and efficient professional workspace to high standards

• Ensure input and timely payment of all vendor invoices • Resolve collection and invoice discrepancy matters • Manage Month End and Year End close • Set-up and manage vendor accounts • Process and fulfill check requests and wire transfers; reconcile bank statements • Generate financial statements and reports detailing accounts receivable status Customer Service Representative / Receptionist • Effectively manage a high volume calls including customer concerns during difficult situations • Arrange service appointments, coordinating between the customer and service department • Efficiently manage vehicle rentals while adapting to unpredictable changes • Interface with customers on a daily basis; act as a focal point for both clients and vendors • Anticipate client needs and efficiently resolved outstanding conflicts

• Maintained a clean and efficient professional workspace to high standards • Ensured customer service standards and company best practices were fulfilled

Worked with customers on a personal level to provide superior service with excellent results • Responsible for the constant upkeep and appearance of professional retail space