Administrative Assistant

Administration & Clerical

?	Bookkeeper, responsible for clients financial confidentiality.
?	Marketing Manager: 5 star rating on Yelp and Homeadvisor
?	Order Material through multiple partnerships.
?	Manage high volume of Appointments
?	Maintain inventory through a monthly review process.

?	Make quick decisions and adjustments to exceed work class customer service.
?	Work with transparency to be a consistent and positive resource for partners and customers, contributing to the best "customer connection" score in the district.
?	Ensure product quality through observation and provide appropriate training on proper food handling and rotation.
?	Intake customer feedback and interpret it as an opportunity for growth.
?	Capture, execute, and revisit plans to constantly maintain smooth operations and achieve the highest sales in the district for a "non drive-thru" location.

Shift Supervisor

Maintain compliance with all standard operating procedures; accounting, employee and customer safety, asset protection, money
laundering training, inventory accuracy and food safety.
?   Collaborate with all department managers in order to seamlessly help our customers.
?   Review team performance on a daily basis to maintain high standards and inspire positive store culture.
?   Write a schedule for up to 50 people.
?   Improved a previous core audit score of 86% to a 95% within one audit cycle..

Front End Manager

?	Sold telecommunication products via call center.
?	Diffused disruptive situations when customers were upset using empathy and clear communication.
?	Guide customers to fix their technical issues.
?	Explain the billing cycle and take payments.
?	Awarded with Brand Ambassador and Problem Solver Honors

Customer account Executive

?   Educate all clients on services and products..
?   Upsell clients after assessing their needs and refer clients to appropriate agents.
?   Key and combination holder.
?   Stay up to date and trained on all anti-money laundering programs.
?   Provide excellent customer service while completing all customers' transactions.

Teller

Find out detailed information about Amanda Freyer, Administrative Assistant in Pikesville

Amanda Freyer: Administrative Assistant in Pikesville

Amanda Freyer

Community College Of Baltimore County

Towson University