Amanda Rabito: Lead Tailor

• Opened and oversees operations for new in-store custom tailor experience at Chicago flagship location • Ramped up tailor operations to successfully elevate in-store customer experience by driving new revenue • Leads communications of financial results with three direct reports to devise customization ideas to improve business • Consults with clients regarding personal customization, drawing up designs and effectively communicating pricing • Trains new hires according to company standard and focusing on apparel customization specific skills • Maintains order backlog, and supervises timely completion against employee availability and machine demand • Designs and executes freehand chainstitch embroidery, and performs advanced tailoring for customer garments

• Designed and built in-store interactive displays using creative design standards to appeal to customers • Maintained quality of all displays in accordance with company standards to provide a unique customer experience • Implemented frequent changes to display windows and planogram layouts as per brand updates