Fashion

Lifestyle

Streetwear

Top-performing retail management professional with 7+ years’ outstanding track record of success in diverse retail assignments. Client-focused, self-motivated and driven individual who has a proven record of exceeding sales targets and handling retail store operations effectively by employing presentation and negotiation skills. Strong interpersonal skills and solid ethical behavior aimed at managing both assets and employees.

(From March 2017 to Nov 2018)
? Helping MD in devising plans that is useful to the business' success.
? Assisting in the production, sales and pricing and the distribution of the products being sold by the company.
? In charging of calling the logistic department to be able to ship their goods on time.
? Creating the employees work schedules and assigning their daily tasks. interviews potential employees before directing them to MD. helps in the decision-making when it comes to the activities done in the office / stores, such as production, the resale and the allocation of sources.
? Coordinates with the different departments in organization to ensure that all tasks executed are of best quality.
? Responsible for completing paperwork related to employees' attendance, performance and their payrolls.
?  Assist the Retail Store Manager in planning and implementing strategies to attract customers
? Coordinate daily customer service operations (e.g. sales processes, orders and payments)
? Track the progress of weekly, monthly, quarterly and annual objectives
? Monitor and maintain store inventory
? Evaluate employee performance and identify hiring and training needs
? Supervise and motivate staff to perform their best
? Coach and support new and existing Sales Associates
? Monitor retail operating costs, budgets and resources
? Suggest sales training programs and techniques
? Communicate with clients and evaluate their needs
? Analyze consumer behavior and adjust product positioning
? Handle complaints from customers
? Research emerging products and use information to update the store's merchandise
? Create reports, analyze and interpret retail data, like revenues, expenses and competition
? Conduct regular audits to ensure the store is functionable and presentable
? Make sure all employees adhere to company's policies and guidelines
? Act as our store's representative and set an example for our staff

ASST. OPERATIONS MANAGER

? Developing business strategies to raise customers' pool, expand store traffic and optimize profitability.
? Meeting sales goals by training, motivating, mentoring and providing feedback to sales staff
? Ensuring high levels of customers satisfaction through excellent service.
? Complete store administration and ensure compliance with policies and procedures
? Maintain outstanding store condition and visual merchandising standards
? Report on buying trends, customer needs, profits etc.
? Propose innovative ideas to increase market share
? Conduct personnel performance appraisals to assess training needs and build career paths
? Dealt with all issues that arise from staff or customers (complaints, grievances etc.)

STORE MANAGER

? Handling ticketing & reservations for customers. i.e. reconfirmation of airline tickets, bus Tickets, train tickets and tour confirmation, booking / reservation etc.
? Assist customers with the planning and booking aspect of their vacation or stay. also support customers in person, on the phone, online or a combination of these. Answer customers' questions, make travel suggestions and book rooms and tickets.

Reservation & Ticketing Officer

? Answer calls professionally to provide information about products and obtain details of complaints.
? Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken

CUSTOMER SERVICE EXECUTIVE Dial

? Prepares source data for entry by compiling and organizing data, establishing priorities.
? Enters data by operating data entry equipment, coding information, resolving problems.
? Verifies and balances data by reviewing data pulling and returning data to user for correction.

DATA ENTRY OPERATOR

Find out detailed information about Amir Hamza Mistry,  in Mumbai

Amir Hamza Mistry: in Mumbai

Amir Hamza Mistry