IT Manager

Top Management

Rajesh LifeSpaces
(Aug 2018 to till date)
For over five decades, Rajesh LifeSpaces has added to its portfolio a string of residential and commercial projects that
range from budget homes and future-ready apartments to elegant office spaces and plush retail hubs. Every space we have
built is a celebration of life.
Designation: IT Manager
Reports to: Director - IT
No. of reportees: 4 Executives, 1 System Administrator

Responsibilities:
• Monitoring and developing staff members, preparing yearly IT Plans and road maps.
• Involving in internal projects, performing gap analysis & improving present processes; defining KPI & providing input for service definitions and models meeting Steering efforts in setting departmental objective
aligning with business.
• Provides presentation of all new upgradation, new implementation of IT to Management team.
• Managing IT Services, responsible for smooth functioning of System & IT dept, inventory management,
purchases & cost control, Backup management system, Project Design, Security Control & Risk
Management, Streamlining Hardware & Software support to branches & other department users.
• Primary responsible to provide technical & systems support to 350+ users with 5 IT Team members.
• Accountable for Heading Company IT Department / IT Infrastructure/ ERP & Business Applications.
•   Spearheading activities related to Strategy, Planning, Costing, Budgeting, Purchasing, Negotiating, Selection,
Decision Making, Users Training, Requirement Gathering & Analysis, Validation, etc.
•   My responsibilities involved Network management, Information Security Management, Requirement
Management, due diligence, Service Delivery Management, Change Management, Team& Vendor
Coordination.
•   Managed Helpdesk Management System, IT Tracking System, Plans, coordinates & designs IT -related
activities. Serves as point of escalation & review for issues.
•   Managing end to end IT Product procurement process including tendering RFP exercises, market analysis, cost
benefit analysis, supplier selection, cost & contract Negotiations, supplier finalization.
•   Implementing proper policies & procedures, developing and managing IT budgets (Capex & Opex)
•   Monitoring contracts & managing IT suppliers (Supplier Relationship Management) including contract
renewals, benchmarking exercise to negotiate cost / add value to the services.
•   Asset management for IT hardware, software and IT equipment.
•   Ensuring 100% compliance.
•   Responsible for IT operations & new initiatives to enhance infrastructure to serve better.

NISA Group of Companies

(April 2017 to July 2018)

NISAGLOBAL transforming into a company offering security, productivity & business support solutions with over 43
years of experience in delivering excellent services.

Designation: Manager IT
Reports to: Chairman and Managing Director
No. of reportees: 4 Executives, 1 System Administrator and 2 Programmer

Responsibilities:
• Procurement of IT equipment and software.
• Asset management.
• Ensuring 100% compliance.
• define & implement all IT policies / procedures.
• Maintenance of physical and server environment.
• Provide IT solutions to business problems.
• Manage all outsourced relationships and contractual service level agreements.
• Identify requirements, analyze and provide support on all IT systems.
• Documentation for ISO audit.
• Support IT in conducting research and testing out new technologies before deployment.
• Ensure that technology standards in infrastructure and software development within the company is compliant
with IT standards.
• Support other branches in managing aspects of IT operations, infrastructure and business solutions.
• Managed relationships with IT vendors that resulted in improved service at reduced cost.
• Maintaining all PAN India IT asset, server, and application inventory.
• Maintain electronic security infrastructure such as firewall & router configuration.
• Work closely with technology & business teams to developing business continuity management services
for specific verticals & across locations etc.
• Work closely with application development & application operations teams in developing
cost-effective in-house solutions.
• Responsible for providing pan India technical support for 800 plus users.
• Pan India antivirus deployment.
Achievement:
• Migrate complete network of head office along with firewall implementation.
• Implemented password and Internet policy for all users.
• Purchased Microsoft licenses for head office to reduce compliance issue.
• Implemented Antivirus Server.
• Implemented WSUS Server.

Manager IT

(May 2011 to April 2017)
DBS business centers offer flexible office solutions. start-ups can get modern office spaces at reasonable costs in a good
business location. small and medium businesses find the perfect answer in offices of different sizes and capacities.

Designation: Asst. IT Manager
Reports to: Manager IT and Director
No. of reportees: 4 Executives, and 2 developer

Responsibilities:
• Define & implement all IT policies / procedures.
• Maintenance of physical and server environment.
• Provide IT solutions to business problems.
• Network configuration for client.
• Designing VPN solution for client.
• Responsible for secure Wi-Fi connectivity solution.
• Manage all outsourced relationships and contractual service level agreements.
• Identify requirements, analyze and provide support on all IT systems.
• Support for Pan India location network as well security part as Wi-Fi, CCTV, system related issues, ERP,
CRM, internet lease link, inventory etc.
• Asset management.
• Responsible for IT operations & new initiatives to enhance infrastructure to serve better.
• Procurement of IT equipment and software.
• Ensuring 100% compliance.
Achievement:
• Successful implementation of CRM and billing application.
• Designed an Access voucher portal for secure Wi-Fi network.
• Successful implementation Motorola enterprise Wi-Fi solution with high-end security
• Designed, budgeted, and delivered a new IT Structure at Mumbai business center.
• Tally 9 to Tally 9 ERP migration with new server.
• Network Booster implementation.
• Pan India antivirus implementation.
• Email migration in 4 days.
Project Managed -
• Setup of Motorola Enterprise wireless network with security.
• Server room and conference room setup for new branch office.
• Complete office setup for Vashi Branch.
• Setup customized billing application for Business.
• Email application migration with 200 mail boxes from Ipswich I-mail server to Bizmail cloud base server in 4
days.

Asst. IT Manager

Provogue is a fashion & lifestyle retail business owned by Provogue (India) Limited. Provogue has its own garment
manufacturing facilities in Daman and Baddi, Himachal Pradesh. In addition, Provogue has multiple offices in Hong
Kong & South Africa to manage the sourcing of offshore raw materials and export.

Designation: System / Network Administrator
Reports to: IT Manager
No. of reportees: 3 Executives

Responsibilities
• Installation of IBM / Dell servers, configuring application, installing software as per requirement.
• Scheduling for backup for all servers. manage engineers for daily desktop related calls.
• Managing firewall, creating new policies in firewall.
• Support for FTP server and print server.
• Creating users on domain and applying policy as per department.
• Creating e-mail address and applying quota as well as forwarding rule and list adding.
• Configuring Wi-Fi router.
•   Support and troubleshooting at all the studio (Outlets) across India.
•   Stretcher cabling for all desktop / laptop/ server for the entire department.
•   Setting all the Racks for server and desktop machine.
•   Responsible for providing support services to 400+ users, 5 + branches, 3 major offices, 1 data center.

System/Network Administrator

Reports to: Manager IT

Responsibilities:
• Individual contributor for providing support for Windows Servers, firewall and production system, data securing,
SFTP connection with relative banks for transferring secure data
• Configuring and managing Antivirus server.
• Establishing SFTP connection with relative banks for transferring secure data.
• Manage Engineers for daily Desktop related calls.
• Daily Health checks for DC, providing day to day user support for technical incidents and monitoring Global
Service Desk queue for managing SLA as a team. Handling video conference for all board meetings. Managing
Top management issue and provide them end user support.
• Responsible for providing support services to 200 users.

Senior System Engineer

Client: - The Clearing Corporation of India Ltd. & Provogue India Pvt. Ltd.

Responsibilities:
• Install all software of trading in all banks over110 location through remote.
• Give support over phone to Technical person of all banks including RBI.
• Check internet connectivity of RBI with our office and with all banks across India.
• Reset password over domains, changing public IP of server in case server break down.

Senior Customer Support Engineer

Responsibilities:
• Configuration of ADSL Router for Travel agencies.
• Installation of Amadeus ticketing software (Amadeus vista)
• Resolving ticketing printer issues.
• Set ticket printer configuration as per Amadeus software.
• Providing telephonic support for Bhutan, Nepal & Sri Lanka.

Customer Support Engineer

Find out detailed information about amit kamble, IT Manager in Mumbai, MH

amit kamble: IT Manager in Mumbai, MH

amit kamble