Andrea Rodriguez: Director of Marketing in San Diego, CA

• Currently oversee all marketing and advertising projects, events and budgets for 6+ Crunch Franchise gym locations across San Diego County • Manage and monitor all social media accounts (Facebook, Instagram, Yelp) for these gyms daily • Responsible for tracking and reporting marketing data daily and monthly • Handle all public relation matters, including attending community events and hosting internal gym events.

• Provided administrative and marketing support to the Sales and Catering team, as well as guests and fellow team members • Prepared and distribute daily catering paperwork to all departments • Prepared all sales and catering reports. Assisted with preparation for sales trips trade shows, sales calls, etc. • Monitored and managed hotel social media accounts (WeddingWire, Facebook, Instagram, Tripadvisor, etc.)

• Worked as a front desk agent, assisting guests to the best of my ability • Quickly adapted to changes and guests' requests in order to provide to best customer service possible • Team player and positive attitude in and out of the work environment • Familiar with OPERA, Reserve, and other computer programs (Microsoft Word, Excel, etc.)

• Worked under extreme pressure to thoroughly follow agendas and adapt to changes as needed, in order to satisfy the clients at their special events (weddings, business parties, etc.) • Learned how to use my customer service and hospitality skills, while still paying exquisite attention to detail • Productively handled, monitored and controlled entire food and beverage operations while working alongside chefs and other waiters to serve hundreds of guests

• Acquired excellent computer skills used to navigate through the CLASS 6.0 system and an expert in handling customers rush at the counter • Provided training to new recruits on handling cash, and following rules and ethics to work efficiently • Learned how to operate a well-built management using new training and motivational skills

• Worked as a receptionist for a chiropractic care office • Responsible for interacting with dozens of clients in person and on the phone daily • Managed clients’ appointments and the doctor’s schedule using an online scheduling program • Organized patient files and insurance paperwork daily