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Warehouse Associate

Logistics, Shipping & Operations

Specialized in assuring the successful transit of products to national and international retailers. Experienced with resolving conflicts that arise from logistical errors, customer service miscommunication, courier discrepancies and other types of oversight. Recent roles include utilizing trouble ticketing, POS and billing systems to satisfy daily customer and retail demands. Familiar with clerical and administrative tasks as well.

●   Shipping, receiving, labeling, packaging and assembly of orthopedic surgical device products
●   Utilized forklift to load/unload trucks and organize pallets
●   Operating manufacturing process equipment
●   Working in ISO classified clean rooms and FDA regulated environments with appropriate required PPE
to ensure safety

Process Operator

●   Responsible for overseeing package transit, deliveries and customer refunds
●   Worked to reduce the backlog of trouble tickets through investigations relating to lost/stolen packages,
short/over shipments, damaged packages, return issues and other discrepancies
●   Intermediated between warehouse personnel, original equipment manufacturers, customer service
representatives, corporate billing (indirect retail stores), other related departments and couriers
●   Contacted warehouse personnel to perform weight tests, cancellations, and other requests
●   Refunded customers through online POS systems and approved indirect retail store credit for agents
●   Provided system feedback to Verizon's IT department to improve overall performance

Logistics Services Contractor

Customer Experience Department at Verizon Corporate Headquarters

• Intermediary between Direct Fulfillment, Corporate Billing, IT, warehouse personnel, original equipment manufacturers (OEMs) and couriers
• Trouble ticketing systems
• POS systems
• Data entry

●   Adequately prepared eyewear products for shipping and facilitated the smooth operation of a warehouse
●   Pulled, packaged and shipped eyewear products to domestic and international retailers
●   Measured and bent bifocal frames to customer specifications using lens heating technology and other
tools
●   Periodically worked in the Returns department to assist with reviewing item warranties, account refunds
and other clerical duties

Shipping Coordinator

• Shipping & receiving
• Returns & warranties
• Quality control
• Inventory

Logistics Services Department at Verizon Corporate Headquarters

• Intermediary between Direct Fulfillment, warehouse personnel, original equipment manufacturers (OEMs) and couriers
• Trouble ticketing systems
• POS systems
• Data entry

Warehouse Coordinator

Find out detailed information about Andres Muschett, Warehouse Associate in Costa Mesa, CA

Andres Muschett: Warehouse Associate in Costa Mesa, CA

Andres Muschett