Angela Lopez: in Stockton, CA

Provide task guidance for CSR team members, support general manager, billing, support sales representatives, purchasing, perform telephone sales to obtain new business, research and process customer returns, research and collect on customer short pays, respond to customer issues and concerns.

Provide excellent customer service, support sales representatives, answer incoming calls, expedite customer requests, order entry, verify customer pricing, process quotes, process returns, resolve customer complaints, research special customer needs.

Provide exemplary customer service, support general manager, support outside sales representatives, answer incoming calls, greet walk in customers, order entry, expedite daily backorders, verify customer pricing, research special customer product needs, process customer quotes, process customer returns, resolve customer complaints, process inter-company product transfers, call vendors for pricing and availability, process urgent purchase orders, maintain current customers and seek new opportunities.