Bike

Lifestyle

Moto & Powersports

Music

Outdoor

Skate

Snow

Surf

Health & Fitness

Cycling

Ocean activities

And outdoor living.

Sales Operations Analyst

Logistics, Shipping & Operations

Accomplished, enthusiastic, resourceful and team-oriented operations and marketing professional with a wide range yet distinctive level of experience in the action sports and performance product industries.  As the industries have grown and revolutionized our culture, I have also evolved in my roles.  My diverse background includes everything from connecting with brand loyalists and consumers, interacting with athletes and their agents, to working on product launches and key initiatives, including the Winter and Summer Olympic Games.  I have developed into an exceptional and engaging communicator.  As a result of working in fast-paced and deadline driven environments, I am able to use my intuitive interpersonal skills and creative thinking to provide immediate and effective solutions. 

I use every opportunity to cultivate and project the heart and soul of a brand, as well as communicate the brand’s passion, core values, and vision.  I create a positive and memorable experience during every interaction. 

These are the hard skills I own:

• Operations Management
• SAP Data Management
• Product Planning Distribution
• Purchase Order Processing
• Domestic and Global Logistics
• Inventory Management
• Supply Chain | Warehousing
• Customs Regulations | Global Trade Management
• E-Commerce (Shopify and Amazon)
• Strategic Planning
• Data Analytics and Reporting
• Vendor Relations | Vendor Management
• Executive Assistance
• Retail Sales
• Customer Service



• Direct to Consumer EDI Processing for E-commerce accounts, managing order files, contracts, and 3 rd party networks
• Manage daily EDI Error Log to analyze and resolve EDI concerns
• Help problem solve EDI failures by investigating purchase order data
• Work cross functionally with dealers and the EDI team to onboard new customers, including agreements and EDI / SAP testing
• Manage daily Direct to Consumer order file in SAP, monitor customer vendor portals to include DSCO/CommerceHub, Hingeto, and SPS Commerce 
• Analyze seasonal DTC contract conversions to identify key styles to help maximize sales; monitor and maintain accurate DTC inventory feeds
• Monitor EDI 846 inventory files and confirm styles are live on account’s websites
• B2B Elastic platform administration including seasonal activation, the creation of UPCs/catalogs/and order forms with end user support and training
• Work daily with the Technical B2B team to strategize Elastic platform: new features, bug fixes, discount management, communications, and all U.S. project requirements for development and production
• Regression testing for new B2B releases; monitor Elastic platform email queue

Operations

Athlete / Ambassador relations and support
Executive assistance
Inventory management
Product distribution
Shipping & Operations 

Sports Marketing Coordinator

Warranty 
Product orders
Relationship development
Customer Service 
Conflict resolution
Troubleshooting


Customer Service / Dealer Services

Find out detailed information about Anna Soss, Sales Operations Analyst in Huntington Beach, CA

Anna Soss: Sales Operations Analyst in Huntington Beach, CA

Anna Soss

California State, University Long Beach