Annel Marquez: in West Covina, CA

Completed unemployment insurance and employment verification requests ad hoc within a 48-hour turnaround time • Owned full on- and off-boarding process: set-up candidate interviews, ran background checks, on- boarded new hires, completed I-9s, conducted exit interviews, etc. • Partnered with Talent Acquisitions team to coordinate interviews and post job postings online • Continuous exposure to employee relations cases and steps taken to resolve them • Managed Harassment Prevention Training program for supervisors with the guidance of the Associate Director, People Operations

• Used ADP portal to complete 15-20 unemployment insurance claims per week • Acted as interim HR Business Partner to partner with field leaders in employee relations investigations • Trained field leaders on progressive disciplinary steps up to involuntary termination and assist ad hoc • Completed Unum Short Term Disability Employer statements and employee verifications as needed • Managed Welcome Rewards Program for new hires & Annual Bonus program for salon managers

• Processed approximately 40 Qualified Medical Support Child Orders per week • Thoroughly researched employee concerns regarding their benefit enrollment and benefit deductions • Approved/denied weekly retro medical deductions/refund report • Strategized communication between management and field resulting in higher field benefit enrollment

• Assisted with ongoing investigations of employees within unions • Contributed in meetings including the HR Vice President regarding merits, promotions, and equities • Updated International Auto Benefit policy and Dress Code policy