Anthony DeMarco: Account Manager/Recruiting Manager in st paul, MN

• Serve as the primary business contact for the client and responsible for client satisfaction. • Consistently provide excellent customer service to accounts as well as represent client needs and goals within the organization. • Build relationships with clients to encourage new and repeat business opportunities. • Obtain work orders for contract, contract to hire and permanent placement of consultants and independent contractors using established sales methods. • Responsible for all client communications, conflict resolution and compliance on client deliverables and ensuring profitability expectations are met. • Review all major deliverables to ensure quality standards and client expectations are met. • Ensure that client issues are addressed in an efficient manner, informing recruiter and appropriate Business Unit Leader or company executive of any problems that may arise. • Ensure that all processes and procedures are completed, quality standards are met, and that projects are profitable. • Aware and in pursuit of opportunities for account growth and new business. • Provide regular two-way communication between the client and team to provide strong team representation and set proper client expectations. • Provide regular input on all account activity including status and call reports. • Complete Consultant Feedback in a timely manner. • Continually improve job and technical knowledge by participating in education opportunities; reading professional publications; maintaining personal networks and participating in professional organizations. • Other duties as required.