Bachelor of Science in Business Administration

Lead Putnam Club guest check

Service and Hospitality

Boston, MA	January 2020 - Present
VIP Membership Experience & Retention
? Assist Member Experience Executives with clients, special requests, ushering VIP & Celebrity
guests, and Courtside Kids Pregame Experience
? Lead Putnam Club guest check-in and guest list and address any questions or concerns
? Track Putnam Club capacity and work with staff to monitor food display, supply and table change
over
? Manage Putnam Club setup and breakdown, table reservations, layout and theme night decor

? Created English language blog content to convert viewers to customers through app downloads
? Conducted keyword research and used SEO guidelines to optimize content
? Published content focused on topics that appealed to traveling soccer athletes and enthusiasts

International Business, Sports Management, and Online Marketing Intern

? Developed and executed a four hour clinic for a traveling grandparent/grandson bonding group of 17
? Supervised Jr. Lowell Spinners summer elite baseball games throughout local weekend tournaments
? Scheduled up to ten groups to rent the facility daily and planned three events

Front Desk Associate/Tournament Director Intern

? Demonstrated quality expertise, customer service, and telecommunication skills to ensure satisfaction
? Educated customers on sneaker technology and various brands to understand their individual needs
? Organized inventory in a neat and orderly fashion for easy access

Footwear Associate

Find out detailed information about Anthony Giannini, Lead Putnam Club guest check in Tyngsborough, MA

Anthony Giannini: Lead Putnam Club guest check in Tyngsborough, MA

Anthony Giannini

Nichols College Dudley