Fashion

Lifestyle

Health & Fitness

Manager

Top Management

I am currently a General Manager at an upscale salon in Orange County. We are a strict sales based company. I hire and train all new employees, and hold remedial meetings each week. I act as a leader to all other staff, work with the owner and regional manager to maintain sales and meet goals. I achieve top sales each month within our district and earn top commission paychecks each month as well as bonuses and quarter bonuses. I also do a lot of paperwork as well as computer work such as using Excel, Word, Powerpoint, and Outlook daily. I have strong customer service experience and deal with refunds as well as returns and issues with balances. I greet customers each day and tour our new clients of the salon. More of my day to day tasks are included in my resume.

Act as a leader to all employees

Always working together as a team in order to be successful 

Providing outstanding customer service 

Make sure that every customer receives 
the results they're looking for

Schedule and confirm appointments

Call previous clients with new offers and set appointments. 

Marketing and advertising 


Extremely knowledgable of our machines as well as products 

Assist and coach employees that need help learning new information etc.

Stocking inventory 

Stock count adjustments 

Transferring products from stores

Making product/supplies orders

Deposits weekly

Maintenance requests 

Payroll using ADP

Attend weekly manager meetings 
Responsible for opening/closing my location if an employee cannot work there shift. 

Tour new customers and recommend the best package for them 

Sell EFT memberships, sessions etc.

Complete cleaning checklist every shift

Set goals for employees 

Meet metrics daily

Set and hit all goals

Find out detailed information about Ariel Dickens, Manager in Rancho Santa Margarita, CA

Ariel Dickens: Manager in Rancho Santa Margarita, CA

Ariel Dickens