Ariella Lynn: Insurance Agent in Westchester

o Oversees entire store operations including new business development, growth drivers, customer service. o Consistently developing relationships with customers' to improve sales o Involved in attending marketing events for the Allstate local office o Acquired Life Accident Health & Property Casualty Licenses o Developed training materials for effective call handling and sales success

o Oversees entire store operations including new business development, growth drivers, fleet management, rental reconciliations, customer service, employee training and scheduling. o Accountable for Branch results: Grew fleet 20% in 6 months. Increased overall sales by 15%. Improved operating profit by $600 per car. o Instills in team a 'YES' mentality with a 'CAN DO' mind set.

o Oversaw front desk store operations including management of rental counter, fleet planning, and implementation of branch operational plans. o Trained, developed and managed crew of 6 to ensure Enterprise protocols were followed. o Provided the highest level of customer service in order to maximize sales and boost repeat reservations.

o Shadowed Branch and Asst Manager to gain hands on experience in learning how to run the Enterprise business model. o Rented, transported, and cleaned cars, which exceeded Enterprise standards. o Executed pick-ups and drop offs to for service repairs and maintenance to expedite turntimes. o Provided outstanding "face to face" customer service to enhance the client experience.

Guest Services - Greeted and assisted customers with merchandise selection. Explained offers adding suggestive selling techniques to increase sales. ? Cashier - Rang sales, transacted coupon discounts and promoted Angel Credit Card Applications. ? Designed, assembled and maintained aesthetically pleasing merchandising and floor displays to prompt purchase. ? Exceeded personal pre-set targets (approx $3,000 per day) to achieve overall store sales goals.

? Welcomed customers upon entry and guided them to desired seating. ? Managed flow and even distribution of seating during "rush periods." ? Doubled as dining area clean-up attendant during slow periods. ? Handled service issues to ensure customer satisfaction.

? Television: Blues Clues, Sesame Street ? Commercials: Kmart, Stop-N-Shop, Environmental Protection Agency