Document Control Specialist, professional with resourceful knowledge for the manufacturing of medical,
commercial, and military products. Assume responsibilities rapidly to achieve results in a multiple of roles /
situations. Outstanding interpersonal and organizational skills.

•    Data Management                                •    RCH/ECO/ECR Administration
•    Configuration Management Support               •    Bilingual in English and Spanish
•    ISO 13485-QMS-Medical Devices                  •    AS9100/Aerospace & ISO 9001/Document Control

Thousand Oaks, CA   Jan 2021-Feb 2021

Sensata is industrial technologies company that manufactures sensors and controls for industrial
applications.

Document Control Specialist
• Collected and distributed documentation required for processing Engineering Change Order (ECO).
• Performed data corrections according to direction from initiators.
• Maintained specials files for labeling specific projects.
• Typed processed status reports and proofread documents, and verified assigned document numbers.
• Contacted responsible preparers of source documents to resolve questions, inconsistencies, and/or
missing data.

Document Control Specialist

Processed Record Change Orders (RCH) as per medical device quality system change management
guidelines.
• Provided proofreading and direction to RCH change order initiators.
• Collaborated with other Medtronic configuration management groups and businesses.
• Responsible for ensuring labeling had the best practices of Document Change Management were
followed.
• Participated in department status meetings.


1

Configuration Assurance Analyst

Woodland Hills, CA   Dec 2017 - Dec 2018

Total Merchant Services is a credit card processing company that offers solutions for credit, debit, Electronic
Benefits Transfer (EBT).

Customer Service Care Representative
• Accountable for providing customer service to merchant customers throughout the continental United
States.
• Assisted Spanish-speaking customers.
• Responsible for resolving customer issues and technical troubleshooting of payment card terminals with the processing of monetary transactions.
• Solved customer disputed billing and banking issues through appropriate research and resolution.

Customer Service Care Representative

Simi Valley, CA   Mar 2017 - Jul 2017

AV is a leading manufacturer of small Unmanned Aircraft Systems (UAS) Electric Vehicle (EV) Testing and Charging Systems.

Contracting Consultant - International Contracts Administrator Assistant (Contracts Dept.)
• Administered the required documentation for international shipments of repairs and new hardware to customers worldwide.
• Researched customer contractual requirements, special customs licensing, and unit of pricing.
• Collaborated with interdepartmental personnel to meet critical shipment deliveries.

Contracting Consultant - International Contracts Administrator Assistant

Valencia, CA   May 2016 - Oct 2016

ITTAC is a manufacturer of custom-made products such as crossfeed valves, high-temperature switches,
industrial switches, etc.

Contracting Consultant - CSR / Production Expeditor (Industrial Switches) (Inside Sales Dept.)
• Customer service liaison between Regional Sales Manager, Outside Sales Representatives, and distributors with requests in past due to shipments.
• Provided post-sale orders status and internal customer support throughout the completion of the contract.
• Promoted communication across the internal supply chain and drove for issue resolution.
• Followed internal company policies and procedures including ITAR and EAR government regulations.

Contracting Consultant - CSR / Production Expeditor

Covina, CA   Jan 2016 - Mar 2016

SCE - Net energy metering, or "NEM", is a special billing arrangement that provides credit to customers with solar PV systems for the full retail value of the electricity their system generates.

Contracting Consultant - Net Energy Metering (NEM) Application Project Analyst (PTO Dept.)
• Analyzed customers NEM submitted application and documentation packages from the vendor
/customer requesting Permission to Operate (PTO).
• Evaluated customers' NEM Application, Interconnection Agreement, Single Line Diagram, and Final
Electrical Inspection Job Card, and supporting documentation for accuracy, completeness, and compliance to SCE NEM standards.
• Assisted Spanish-speaking vendors with NEM.


2

Contracting Consultant

PPG AEROSPACE, Sylmar, CA   Mar 2015 - Dec 2015

PPG is a manufacturer of paints, transparencies, sealants, and coatings for aviation, aerospace, commercial,
industrial, and military applications.

Contracting Consultant - Documentation Specialist (EH&S/Global Product Stewardship Dept.)
• Responsible for the validation and certification of importing material substances into the U.S. and by the Toxic Substances Control Act (TSCA) of core products.
• Analyzed and provided photochemical reactivity statements for MSDS and labeling requests.

Contracting Consultant - Documentation Specialist

Chatsworth, CA   Sep 2012 - Jun 2014

ONTIC manufactures and supports Original Equipment Manufacturer (OEM) parts for aviation, commercial and military applications.

Contracting Consultant - Document Control Specialist (Multiple departments)
• Accomplished special projects for the quality document control manager, project manager, planning
manager, procurement manager, and ITAR compliance manager.
• Completed research assignments, reports, analyzing and filing, evaluating and recording of aircraft parts
and drawings/document data for Engineering and various other departments.
• Compiled and verified assembly drawings/documents as part of the Technical Data Package (TDP).
• Assisted Spanish-speaking customers.

Contracting Consultant - Document Control Specialist

(Formerly: EDO/FPS-ITT CORP), Thousand Oaks, CA   Jan 2008 - Aug 2012

EXELIS is a provider of products and services for critical counter-measure mission deliveries.

Document Control Specialist /Configuration Management Support (Engineering Dept.)
• Administered the Document Control / Configuration Management (CM) processes, including
Engineering Change Orders/Requests (ECO/ECR) and supporting documentation; scanning, analysis,
editing, incorporation and posting and processing of controlled revision changes per CM guidelines.
• Conducted Change Control Board (CCB) meetings following CM guidelines with 8-15 board members
that resulted in processing 19 ECOs in one particular day that resulted in a cost savings of $45,600.
• Updated electronic Document Control / Configuration Management spreadsheets to assure
configuration identification, change control, status accounting, and audit.
• Achieved Six Sigma Green Belt certification by changing the manual stamping of documents to an
electronic process.

Document Control Specialist /Configuration Management Support

Find out detailed information about Arnold Haeberle,  

Arnold Haeberle:

Arnold Haeberle

Cal Lutheran University

Mt. San Antonio College